Windows Legacy OS forum


Problem with booting up Dell Dimension E510 -

by bfhdal / November 26, 2012 2:10 AM PST

At start-up the Dell screen flashes up, the scale bar fills through, then the screen goes black.

Does anyone have any thoughts as to what causes this and how to fix?

Thanks very much

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All Answers

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Sure but it's unpopular.
by R. Proffitt Forum moderator / November 26, 2012 2:12 AM PST

We can reinstall the OS, wiping out all files and any damage to the system.

Did you try the usual boot to SAFE MODE?

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No Boot
by Manpreet_C Dell staff / November 26, 2012 3:34 PM PST


Lets check the hard drive functionality. To access Dell Diagnostics, follow these steps:
1. Turn on (or restart) your computer.
2. When the Dell logo appears, press 2-3 times.
3. When the 'One Time Boot Menu' appears, highlight 'Boot to Utility Partition' and press.
4. When the Dell Diagnostics main menu appears, select Express test and share the results.
5. If the diagnostics complete without errors, reboot PC.

Check if the hard drive is detected in BIOS. To access BIOS, press F2 key at Dell Splash screen. Use the down arrow key to highlight Drives and press Enter. Highlight Drive 0: SATA-0 and check Drive details as shown in the image.
Try to boot the system to Safe Mode.

Hope this helps.
Please revert for any clarification.

Thanks and Regards,
Manpreet C

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ATI Catalyst
by cjciancio / April 4, 2014 10:36 AM PDT

I know this is old - but maybe if someone else searches for this issue this will help.

I had the same problem updating an E510, but it is running 8.1 Pro. I upgraded RAM from 1GB to 4GB and then updated drivers from Dell. The updates added ATI Catalyst Manager. After that I got the same start up issues you had. I uninstalled ATI and everything is back to normal now.

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