Windows Legacy OS forum

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PROBLEM EJECTING USB MASS STORAGE DEVICE

by er_paez47 / October 2, 2007 6:53 AM PDT

Hi,
I just installed a USB Hitachi video camera that has an internal hd and also record direct to a mini dvd integraded to the camera, i just install the software and everything is ok but when i was trying to safely remove as you know from the system tray, i got this mesage "THE DEVICE 'HITACHI DZ-USBHDD USB DEVICE CANNOT BE STOPPED RIGHT NOW. TRY STOPPING THE DEVICE AGAIN LATER., SO i have to shut down the computer cause if i disconnected then i will get a blue screen, also i have and external usb dvd burner wich i tried to do the same and i got the same error, none of these devices show me the tab under their properties to select policies and check for optimize for quick removal, so i cannot use this , also i realized that when i trying to remove the dvd i am not using any application reletaed with it, neither with the camera , probably there are some under the task manager, i tried a few but still get the same error, i am wondering if there is any fix for this, or do i need to upgrade the bios for it, i tried the camera on another computer running win 2000 pro and the removal was ok, but on this win xp pro spk2 machine this is not happening, this machine is a custom machine with an intel celeron 2.6 ghz fsb 533 mhz, 2 gb memory ram pc 3200 400 mhz 120 gb hd, it seem very comomn problem, cause i googled it and a lot of people having this issue, anyone can guide me on this
Thanks a lot

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"a custom machine"
by R. Proffitt Forum moderator / October 2, 2007 6:57 AM PDT

Does it work on other machines proper?

A recurring thing I run into are "a custom machine" without current bios and drivers since Microsoft doesn't do this for us.

Bob

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What I think is they missed a driver.
by R. Proffitt Forum moderator / October 3, 2007 12:48 AM PDT
In reply to: "a custom machine"

I encounter too many "custom" or machines where the person who installs the OS skips installing motherboard and other drivers. They are in a hurry or don't know about such things. They get it to work and move on.

Little things like your issue happen next.

Bob

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Reply of problem ejecting USB Mass storage
by VISHNU THAKOR / October 2, 2007 2:16 PM PDT

I think your system is infected with virus or spyware. I had the same problem with my pen drive but after formatting my hard-disk, this problem was vanished.

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