* What happens when you click OK on the print dialog? Does it freeze, does it display an error message, or does it return to the document and do nothing?
* Under Printer, did you make sure that your printer is selected and not "Microsoft Office Document Image Writer?"
* The status of the printer being 'idel' is normal, simply meaning that the printer is not yet processing a job, but instead ready and waiting for a command, such as the one you're about to give.
epson just replaced my 6600 series printer..I printed just fine from my Print Shop document, but when I tried to print a Excel and Word document, when the interface came up, the status of the printer was "idle". I've reinstalled the printer, turned off the computer and restarted it, nothing seems to make it print.. any answers out there???