Computer Newbies forum

General discussion

Primary Hard Drive - None ???

by Vlad253 / January 7, 2007 8:53 AM PST

I was given a Dell Latitude CPi D300XT laptop. I hit the power button and it reads

"Primary hard disk 0 not found
" No bootable device(s) selected
" strike f1 to retry boot, f2 for setup utility

I his F2 and in the bios setup it reads "Pimary Hard Drive - None"

I was given no recovery disc and don't know where to go from here. It's OS is Windows98. Thanks for any help

Post a reply
Discussion is locked
You are posting a reply to: Primary Hard Drive - None ???
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Primary Hard Drive - None ???
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Might have better luck in the 'Laptop' forum
by VAPCMD / January 7, 2007 9:22 AM PST

I'd check to make sure the HDD is fully connected on the underside of the laptop.

How long has it been since you used it ?


Collapse -
Hi Glorae815, It sounds like the person
by retired / January 7, 2007 9:35 AM PST

that gave you the laptop either removed the HDD or it has crashed and is no longer usable, the third scenario it may have been erased of all data and OS. Check underneath to see if it has been removed, if it is still installed you have the two other choices to check.

Collapse -
by Vlad253 / January 7, 2007 9:48 AM PST

I looked and see a 3 by 4 inch cover that slides off. There's something in there but I have no idea what it is.

Tha laptop was given to me by a friend who said it was last used 3 months ago.

Collapse -
Here is a link to the...
by Edward ODaniel / January 10, 2007 7:16 AM PST
In reply to: underneath?

service manual for that specific laptop:

Once there click the Manuals link in the menu on the left side of the page under the Support Catagory heading then download the 54724bk0.bk link. (Can't link direct as they are scripted links)

The info for locating the hard drive is under the heading (in the downloaded Acrobat file) of "Removing and Replacing Parts" then under the subheading of "Removing Field-Replacable Parts and Assemblies".

Having the manual will make working on it much simpler and less succeptable to "operator error".

Collapse -
by santuccie / January 7, 2007 10:09 AM PST

A crashed OS or formatted hard drive wouldn't give you this message. It would say, "Missing operating system." Either the hard drive is not connected properly, or it is damaged, or it isn't there at all.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.