Internet Service Providers forum

Question

PPPoE Connection not working

by inuyasha5244 / August 25, 2012 10:04 AM PDT

I am trying to set up a network in my girlfriend's house. Right now, she has a DSL Speedstream 5360 modem connected to a Dynex router and then to a desktop connection via ethernet. The connection works and she is able to access the internet. She just bought a lap top and would like to set up a wirless network in addition to the wired connection she has running to the desktop computer. I bought a Trendnet TEW-639GR router.

I thought the connection would be very simple, like plug and play simple, but I'm having trouble setting it up. The old connection was PPPoE. One the router config page, I can set the connection type and put in her username and password yet I still cannot access the internet.

Her operating system on the desktop is Vista and her OS on the laptop is 7.

Any help would be greatly appreciated.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: PPPoE Connection not working
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: PPPoE Connection not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Odd workings.
by R. Proffitt Forum moderator / August 26, 2012 3:10 AM PDT
http://internet.bell.ca/img_gallery/SpeedStream5360_EN.pdf does not tell us to do any of that. Maybe it's the old issue where folk add a router when the SpeedStream already has a router.

My bet is that you are working far too hard on this. That is, you need to use A ROUTER AS A WAP. (google that!)
Bob

All Answers

Collapse -
Answer
I know DHCP is simple but...
by ahtoi / August 25, 2012 5:18 PM PDT

I am not sure PPPoE is as simple. Here..take a look, maybe this is how it should be done (but I must admit I know nothing of PPPoE). I think you got to go through this with each computer that needs to be recognize by the network (ISP/server). Hope this works. Good luck.

http://support.microsoft.com/kb/283070

Collapse -
Answer
PPPOE and laptop?
by WaCableTech / September 2, 2012 1:08 PM PDT

PPPOE is the WAN connection type for older DSL providers, many have moved to DHCP or Dynamic now but some still use PPPOE. It is the providers choice not yours, so if PPPOE is what they use then you need to set up your router with PPPOE on the WAN config and then copy the account name and password to the new router [the one you put in the old router]. If you cannot remember what they are, call the ISP for help.

After that configure the LAN setup however you want DHCP being the easiest route there.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.