Windows 7 forum

Question

power surge on usb 3.0 port

by saafvan / May 11, 2013 8:01 PM PDT

i am having problem with my usb 3.0 port ...a pop up comes a few seconds after i plug in any device to this particular port, saying "one of your port exceeded power limit" . but certain devices like usb joystick is working fine without any issue.

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All Answers

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Answer
Re: power surge
by Kees_B Forum moderator / May 11, 2013 9:58 PM PDT

If "any device" doesn't include the joystick, it's not "any device" but "some devices". That leads to 2 questions:

1. What devices exactly do give this message, and what don't?
2. What do the other USB 3.0 ports (other ports than "this particular port") say if you plug one of that "some devices" in?

I don't think this is a Windows 7 issue. I think it's a hardware issue.

Kees

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clarification of problem
by saafvan / May 11, 2013 10:30 PM PDT
In reply to: Re: power surge

thank you kees_b for replying..

devices that give message: pendrives, harddrives..
(no problem if it used to copy small files, say less than 50mb)

devices that don't give message: keyboard,joystick,mouse..


this is the only 3.0 port i have, other two are 2.0. you know how to fix it..?

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There is no fix
by Jimmy Greystone / May 11, 2013 11:30 PM PDT

There is no fix. Either your USB 3.0 devices are bad, trying to draw too much power from the USB port, or the USB 3.0 hardware is bad and not able to supply as much power as it should. If you get the same error with multiple devices on the same port, my money would be on the port and associated hardware being the problem. In which case the only fix is to replace the USB 3.0 controller and/or port, which generally means replacing the entire motherboard unless you have a USB 3.0 controller add-in card.

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Answer
It's a very old issue.
by R. Proffitt Forum moderator / May 12, 2013 1:24 AM PDT

If you do your research you discover that Dell had some models that did this on USB 2.0 and it was nothing really wrong. That is, those PCs just reported it a little earlier than most.

There is a way to turn it off, but given no make or model, I'll write you should do your research or just return this port as defective.
Bob

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model
by saafvan / May 12, 2013 2:37 AM PDT
In reply to: It's a very old issue.

my model is x53sc asus

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That's the series, not the model.
by R. Proffitt Forum moderator / May 12, 2013 9:22 AM PDT
In reply to: model
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