Storage forum


Portable disc doesn't work?!?!

by drewq3 / December 1, 2012 8:13 PM PST

Hi, as you can read in title of post my portable disc doesn't work. I opened it and connect it to my PC with USB. I was watching what's happening: read and write head was constantly moving from one point to other point (watch photo). PC doesn't detect it. What should I do to make the disc work again??

Thank You

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All Answers

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You write you opened it.
by R. Proffitt Forum moderator / December 2, 2012 12:49 AM PST

Did you try it on some desktop PC without the case the drive was in?

Did you try it with a new case?

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I tried to connect it with PC
by drewq3 / December 2, 2012 1:39 AM PST

I did, I put it into my PC without case but the disc was still "clicking" inside so I shut it down.
I didn't try with new case. You think that can solve the problem? I think something is wrong with read n' write head becausethis part of head is weird, like it's broken something.

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Ouch. Clicker.
by R. Proffitt Forum moderator / December 2, 2012 1:43 AM PST

If the data must be saved then it's off to

Clickers are almost never saved by putting them in cases or other PCs. The drive is "gone."


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by drewq3 / December 2, 2012 1:57 AM PST
In reply to: Ouch. Clicker.

So I'm not gonna get my documents from this disk back. I've got another disk which is also broken.The problem is when I want to connect connect it with USB it won't work. Nothing happened like it's dead even the panel does not start to rotate.

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by R. Proffitt Forum moderator / December 2, 2012 2:21 AM PST
In reply to: Damn

External hard drives appear to be less reliable than internals for many reasons that I'll skip as it's been said.

Think over where you used your documents and check those machines for old copies. Once in awhile you find someone that tried to keep all their stuff on an external. That never ends well if they didn't have backup copies.

Here I have backups and more. A few items are also on dropbox which if you think over makes a file "hard to kill." A few current projects are up there and as I go from machine to machine it syncs and again, make the files "Hard To Kill!"


You may have to decide if recovery is or is not worth it. I can't say if replacing the PCB will bring it back but folk do try. NEVER open the drive except where you want it never to come back.

Also try the old torque trick. I do not endorse that. Link about ->


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DVD/CD drive?
by wpgwpg / December 2, 2012 1:46 AM PST

I assume we're talking about a DVD/CD drive, right? If the heads are damaged, it's not that expensive to replace the drive. You can buy portable DVD/CD drives starting at around $30. I assume you've tried reading more than one disc in it.

Good luck.

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Sorry, you are wrong
by drewq3 / December 2, 2012 1:58 AM PST
In reply to: DVD/CD drive?

Nope, we are talking about portable Hard Disk Drive Wink

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Once you open a HD, it's ruined
by wpgwpg / December 2, 2012 2:16 AM PST
In reply to: Sorry, you are wrong

The read/write heads on hard drives are so close to the platters (much closer than the diameter of a human hair), that as soon as you open them up in other than a highly filtered clean room, they're ruined. A spec of ordinary dust, which is in the air everywhere, will cause the heads to do permanent damage to the platters and the heads, so you'll need to replace it. You can get 500 GB ones for $60 and 1 TB ones for as little as $70.

Good luck.

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by drewq3 / December 2, 2012 3:30 AM PST
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As has been said already: ...
by Kees_B Forum moderator / December 2, 2012 3:33 AM PST
In reply to: Viedo

Once you open a HD, it's ruined. Only useful as a paperweight.

Be careful with your new disk(s) and don't forget to make a backup of everything you put on it.


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by drewq3 / December 2, 2012 3:37 AM PST

But in the school we opened one HDD and run it and we downloaded all documents from it...?! How?

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Re :disc
by Kees_B Forum moderator / December 2, 2012 5:35 AM PST
In reply to: School

When I was, well, much younger than I am now, at work we had to replace our 120 MB (megabyte, indeed) 12-platter, 15 inch data disks to make space for backup disks (every day). Those were not enclosed air-tight, although, of course, they were covered on top (where you picked them up (but open on the bottom).

One day I dropped (or something like that) a piece of paper in the drive before putting the disk in. That wasn't fun.


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Open HD?
by Willy / December 3, 2012 12:55 AM PST

You opened the HD, then all bets are off. there's no telling besides the original problem what now be at fault. As for opening and checking on "test lab/school setup", that won't last for long or somehow its been tweeked. Basically, you're outside the specs of operation and sure it may work for awhile and all the tricks but these are one shot deal or last gasp attempts. But, if you want to play then go for it. However, come back with your results so we can all know how it's done.

tada -----Willy Happy

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