1039 total posts
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Re: Poor customer support from Inphonic.com/Wirefly.com
I am so glad that you report your experiences with the dealer. I was going to order phone service from them. I guess I have to find a new dealer. Thanks for your info.
S.C.A.M = wirefly/infonic
SCAM, i tells ya
I wish I found this info. before I placed my order. OH.MY.DOG. There is NO customer service. The links they gave in the original responce to my order do not work. Phone #s are a no go. I ordered Sprint phones and a Sprint plan, but when I called Sprint this morning to check on my account (after I read these warnings), they have no information on a plan, or any phones for me! What they did have was an application. Period. I called my bank and my account has already been charged. Oy vey. Thankfully wash. mutual can treat if as a FRAUDULENT transaction, since it is, but then I need to get a new card. If that's what it takes to fix this mess, I'm still luckier than other people.
Sorry folks. DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!!
P.S. the reason i ordered through them instead of sprint is because they had better phones and a better deal(so I stupidly thought).
I almost orderes a phone from Wirefly cause the deal sounded to good to be true I guess the old saying does if it sounds to good to be true it is.
Thanks for saving me all that grief
I have bought from them twice and will again.
what really gets me..
... is that everyone seems to think that phones really are free and that selling them is pure profit for these companies. Actually, even before rebates are paid out they are losing money. They pay $300 for a phone that they offer for $100 and then $100 rebate back. It's too risky a business model for my tastes, but that means no matter what the customer wins. Either you paid $100 or you paid nothing for a phone that would have cost you $300 otherwise.
Quit crying in your milk. You want to pay retail, go to the store. jeesh
So much better than the Nextel store!!!!!!
I tried going to the Nextel store thinking teh reps would be helpful afterall I didn't know what I was looking for. It was aful. After waiting for an hour (and they don't even haave friggin chairs!!) I left.
Went to buy.com, which i know realize is an INphonic partner and was done with my purchase in just a few minutes. and the website has all the information right there about each phone so i could compare. The snot nose kid at the nextel store wouldn't have known all that. AAAAANNDDDD.... buy.com/inphonic not only had all the other carrier phones to pick from, they had a better selection of nextel phones then nextle did.
Phones came right away, I got to keep my number, they ported right after I got the new phones and everything is cool. hell, even if i had to pay the same or more (which i didn't- i got a sweet deal) I'd still pick online over phone store anyday.
Tell me about it, NEXTEL stores SUCK!
Some guy there totally tried hitting on me. He was totally skeezy. I tell all my friends to go to Verizon instead so he doesn't get paid his commision. hahaha! I don't think he's there anymore though. Maybe he got canned. i can hope.
Got my phones promptly. Happy customer. AAA+++
My experience was awesome. Ordered Friday at around 6pm. Chose the "free" shipping (be sure to check this box because otherwise they get you $15.00 for overnight!). Phone arrived on Monday and my number was switched automatically the next day. Wow! I agree with the others. Will never buy a phone the old way again.
Have to agree. For cell phones, they rock.
I got the RAZR from them as soon as it was available from somebody other than Cingular. Finally replaced my big fugly old phone and got a RAZR for the same price as the newer big fugly phone that they were offering at the store. Got a free bluetooth headset too!
the ONLY way to get cell phone discounts
the only way to get cell phone discounts is to buy from an authorized agent and sign a contract. Just look for a sign that says "authorized agent". These are middlemen who are authorized to activate phones for the carrier.
Cingular, Verizon, T-Mobile, etc literally pay these agents hundreds of dollars to get you to sign up for a contract. In exchange, the agents give you huge discounts on the phones... ironically much better deals than you can get from the company store.
here in NYC that means you either buy from one of the little korean stores, or you go online. the korean shops can be seedy but most will negotiate. online just do a search and you'll find a lot of internet stores, but they almost all ship the phones through the same company. it's pretty legit. http://www.inc.com/resources/inc500/profiles/top25-2004/inphonic.html no matter what, the phones all come from the carrier.
Stores = Higher Price + Lousy phone
wildcat you have summed it up nicely.
Nothing but good experience here...
I am cautious with web sites i've never heard of so I called them to order. I hate the press 1, press 2 phone menus but the person I spoke to was terrific and really very helpful. I think her name was sharon. I rate it as one of the better shopping experiences.
Good customer experience
I have have bought probably about six phones over the last 12 years and never had a bad customer experience. Then again, I'm unusual. I really like Nokia phones. Everybody else seems to think I'm backwards. For my money, if it's inexpensive and built like a brick, and I can drop it and beat it up and it still works like a charm, then why would I want something else? I've tried ATT, Sprint, Verizon, Cingular and it's the truth they all work fine. I get the phones free on the internet without any rebates. No hassles. I don't think I'm missing anything. Just get a new phone every 2 years.
I love my new Nokia
I have to agree. The choices can be confusing and I needed help. I don't even want to look at phones that have cameras and video and all that nonsense. It's a phone for goodness sake! I had somebody on the phone help me pick this little Nokia and it's just terrific and best of all it didn't cost me a dime.
Great deals on Motorola phones
Motorola is just cleaning Nokia's clock lately. They used to be a lot more expensive than Nokias but now there are great deals even the RAZR is free on the web site with either Cingular or T-Mobile. I'm torn because the new SLVR just came out and that price will drop soon. If I go for the RAZR now I'm locked into it for the 2 year contract... should I wait??? What to do?
Just do it. No worries!
fishmonger just do it. It's what you want. money back guarantee, no worries.
Got my phones! That was fast.
Ordered Friday am, got e-mail statuses Friday afternoon about processing then shipping, arrived Saturday. Woo Hoo!!! They are charging now along with the bluetooth headsets. Could not wait any longer to go bluetooth and we are very excited (ok I'm excited... my wife is rolling her eyes).
Do they still have Nextel stores?
I thought Nextel only sold now through agent stores.
My company buys through Corporate Wireless
My company buys Nextel through a company called Corporate Wireless, but I don't use Nextel for personal phone. I don't think I've ever seen an actual Nextel store.
Fast shipping, great service A+
They were so helpful on the phone, everything was easy, and I got it FAST. One of the best, most professional web purchases I've made.
Fast shipping, great service A+
They were so helpful on the phone, everything was easy, and I got it FAST. One of the best, most professional web purchases I've made!
yes, cnetgod, they're still doing Nextel phones. I just checked.
The razor is still the featured free phone? When will something new come out?
Not true. I did everything right, still can not get 2 $100 rebates plus $40 in taxers they charged me, when they shouldn't have. This is a ripoff company.
First they claimed I have sent in the "wrong" UPC code. Rigggghhhhtttt! I got part of the rebate.
Now, they claim they never received my form for the 2nd rebate. I would like to initiate a class action lawsuit against them.
just noticed your posting. Let me try to help you. I can request your submission from the rebate company and if I can confirm that we have the form with all the other required materials sent in, I can go ahead and have your rebate reprocessed. Send me an email with your order number.
Check D. Dennis track record
If you will read the many posted responses regarding D.Dennis- you will not find any truth or satisfied customers. Beware of those claims of satisfaction. There is no reason for them to come here other than being employed by inphonic.
Submission address is White Bear Lake MN. That's CPG. Same processor as Dell, Lexar, Amazon others AFAIK. Just read their financials. They sell like a million phones a year and are 10 times larger than anybody else selling phones. Sheer volume says they'll get complaints. It's like saying Cingular is running a S.C.A.M. because so many people complain about them. They only have 50 million customers.
You people all think you postal services is the greatest thing and they never lose mail. well its time to wake up.
WHITE BEAR LAKE IS NOT CPG
white bear lake is another rbeat processing center
who lost the contract
CPG and white bear... not the same
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