LG forum


Poor Customer Service

by dpickett60 / April 26, 2013 8:03 PM PDT

I've been waiting over 6 weeks for a replacement TV which went wrong after only 5 months and LG don't have the parts to repair it.
Up to date i've spent over £10 on phone calls to their telephone support and they cannot give me a date for replacement even though it's apparently been approved.
I have written to the head of TV marketing at their UK office in Slough, but as yet it's been completely ignored.
Can anyone suggest another approach ???

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