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PN50B550t2f not recognizing Wireless adapter

by jeanne64nc / October 22, 2010 7:24 AM PDT

My TV is not recognizing my wireless adapter (WIS09ABGN). I thought it might be my firmware needed updating so I did that through a USB stick, which was successfull. Is there something else I need to do? I don't see anything about network on the menu set up screen. There are no instructions or anything that come with the adapter and the manual for the TV didn't help either.

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PN50B550t2f not recognizing Wireless adapter
by Samsung_HD_Tech Samsung staff / October 22, 2010 9:55 AM PDT

jeanne64nc,

I'm sorry to hear that you're having trouble connecting your TV to connect.

In most cases, inserting the LinkStick should bring up a prompt asking if you want to change your network from wired to wireless (as wired is the default setting). If this isn't happening, try to go to your Network menu in the TV and search for an access point. If you're not able to perform this task and see a list of nearby wireless access points (assuming you have a wireless network in place already), the LinkStick may be faulty.

--HDTech

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PN50B550T2F not recongizing wireless adapter
by jeanne64nc / October 23, 2010 1:31 AM PDT

My menu doesn't show a network menu. I do have a wireless network using Linksys wireless network router model WRT54GS, that I use for my laptops. It's in the same room as my tv. But the linkstick isn't being recognized. Should I turn off the TV before inserting the linkstick and then turn it back on after? Could that be the reason it's not recognizing it? Sorry to be so much trouble, but this has me stumped.

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Just in case.
by R. Proffitt Forum moderator / October 23, 2010 5:28 AM PDT

I have one last idea. Try all USB ports on that device.

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PN50B550T2F not recongizing wireless adapter
by Samsung_HD_Tech Samsung staff / October 24, 2010 12:26 PM PDT

jeanne64nc,

I should have caught this earlier, and I apologize for not seeing it the first time.

The TV model doesn't support any of the wired OR wireless networking features, including firmware updates, and widgets (or Apps, as they are known today). The LinkStick isn't supported with this model, and the model can't connect to the Internet.

Again, I'm sorry for not catching this the first time around.

--HDTech

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