Laptops forum

Question

Plugged in, not charging + other problems

by Via66 / April 17, 2013 12:19 AM PDT

Hi. I'm new here and this is also my first time posting in a forum about laptop problems. So I'm sorry in advance if I do / say something wrong.

I'm having problems with my Acer Aspire 4732Z. It's about 3-4 years old.

Here is what happened this week (I have no idea which of them are related to the problem so I'm writing all of them):
> Started using laptop on lap and pillows
> Installed Seagate external hard drive
> Blue screen appeared five times this week, with three in the same day
> Installed Windows Update the next day
> No more blue screens
> "Plugged in, not charging" started
> Windows slowed to a crawl
> Installed Microsoft Security Essentials
> Installed a temperature monitor -- 86 degrees
> After choosing "power saver", dimming the display, and moving to a cooler room -- 75 degrees
> Bought a cooling pad (with one big fan underneath) the next day -- 55 degrees

My problem:
> Now it is running at about 55-65 degrees (idle). I have heard about overheating, is that possibly my laptop's problem? Or is this temperature normal?
> Windows is still a bit slow, but not as slow as the previous time. I would have wanted it to be as fast as last week, if possible.
> "Plugged in, not charging" problem persists. I'm getting worried about this.
> Startup also slow.

As much as possible I hope you can give solutions that do not require opening up my laptop. I am horrible at that and there is a good chance I will do more damage than repair to it. Although if it cannot be avoided please give suggestions.

I can give more details if needed. Thank you very much in advance!

Intel Pentium processor T4300
Intel GMA 4500M

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Clarification Request
Started using laptop on lap and pillows
by R. Proffitt Forum moderator / April 17, 2013 1:20 AM PDT

Since this blocks the vents and can vacuum up lint and more can you share if you stopped this use as well as cleaned the machine?

The sad news is that the overheating could have damaged something. It's usually a new motherboard to fix this one but at this many years the battery is well past it's rated life so let's hear about when it was replaced.

If you can't do the cleaning, you must have it done.
Bob

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Thanks for replying. :)
by Via66 / April 17, 2013 1:39 AM PDT

For the past week and a half (I stopped yesterday) I had been using it consistently on pillows or on my lap because I had to work on something important. But that was the only time I did that continuously. Usually I use my laptop on my lap about once every three months for just a few hours.

Umm ever since I got this laptop 3 years ago the battery was never replaced. It worked perfectly fine so I never saw the need to. Should I get a new one then? About how much does it cost?

Where can I get it cleaned? I have no idea you had to do this. Can I do it in repair shops or must I go to some kind of service center?

Also, will getting a new motherboard / getting a new battery / cleaning the laptop affect my files in any way?

Also, with the temperature at about 55-65 degrees, is my laptop still safe to use? I'm using it right now but should I not?

Thank you very much! Happy Sorry for the deluge of questions.

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You can research the use of canned air.
by R. Proffitt Forum moderator / April 17, 2013 8:42 AM PDT

But as I failed to convey that use on soft surfaces was bad, I think I'm going to have to write it again. If you want to destroy your common laptop, use it on soft fabric surfaces.

As to the battery, it's well past its expected life span and again I failed to impress that a failing battery is a very bad thing. It can burn out the motherboard and or charger. I can only guess if I am being clear enough on this.
Bob

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