Windows 8

Resolved Question

PDFs Won't Load-Freezes In Explorer

by johnb1 / January 17, 2013 7:34 PM PST

Hi,

I have Adobe Reader loaded on my Windows 8 system. If I have a PDF file saved to my local drives I can open it no problem. When I'm in Internet Explorer and click a PDF link, it starts to load then freezes. I have to use the Task Manager to end the process. I've tried both versions 10 and 11 of Adobe Reader but both freeze up.

I tried to search the web to see if others had this issue, but I can't find anything.

Any info would be greatly appreciated.

This is a new HP Desktop PC Intel i7 3820 Processor, running Windows 8

Thank you!

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All Answers

Best Answer as chosen by johnb1

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We've seen that before.
by R. Proffitt Forum moderator / January 18, 2013 12:07 AM PST

That's an old bug and while I've yet to see a solid cure the work around continues to be to tell Adobe Reader to not open it in the browser. Let's use that for now.

Here's an article on that setting.
http://kb.mozillazine.org/Adobe_Reader#Disabling_the_browser_plugin

That's for firefox but the disable display in browser is similar for IE.
Bob

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That Works - Thank you!
by johnb1 / January 18, 2013 1:39 AM PST

Thank you - I changed the way Reader opens PDFs, in the Adobe Reader Preferences. Now the PDF is opened on the desktop, not in IE - It works!

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Thanks for the report.
by R. Proffitt Forum moderator / January 18, 2013 1:42 AM PST

I'm repeating myself but this is a very very old bug dating back over a decade. There's another one worth knowing about and that is about adobe temp files. I haven't run into the temp file bug in 2 years so my thought is they squashed it.
Bob

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