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PC shuts down by itself and now Windows won't start up.

by dtcmusic / November 19, 2007 8:01 AM PST

Hi, my pc shut down a couple of times on its own. Then two days ago my wife installed her new phone software on it and was coverting mp3s etc to mobile friendly format then it shut down. Since then it won't start Windows. I can't even start it in Safe mode although I can get into the Bios. In fact it doesn't seem to shut down in Bios, only when I try to start Windows.

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(NT) What Windows OS do you use?
by thiagohf113 / November 19, 2007 8:02 AM PST
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Windows XP Professional
by dtcmusic / November 19, 2007 8:10 AM PST

XP Pro.

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I hate XP Pro
by thiagohf113 / November 19, 2007 8:12 AM PST

My dad had the same problem with his Media Center Edition HP PC. I think he used the recovery disk that came with the computer.

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XP Pro
by dtcmusic / November 19, 2007 8:26 AM PST
In reply to: I hate XP Pro

I've got Media Centre on my laptop but it's my desktop that's on the blink which has XP Pro on it. I tried the recovery disk but no joy there. I tried a floppy boot disk which kept asking for disk, then I tried a recovery floppy disk which said Hal.dll was missing or corrupt and then I tried the XP Pro cd to try to repair it but it just kept rebooting when it was anywhere near starting up.

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(NT) I got nothing else . . .sorry
by thiagohf113 / November 19, 2007 8:27 AM PST
In reply to: XP Pro
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No probs
by dtcmusic / November 19, 2007 8:39 AM PST

Thanks anyway!

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Sounds Like A Hard Drive Problem..
by Grif Thomas Forum moderator / November 19, 2007 8:51 AM PST
In reply to: XP Pro

...If it won't start up Windows and you can't reinstall from a CD, then the hard drive is a good possibility providing your explanation of the symptoms is correct. Unfortunately, there are other possibilities as well.. Replace the HD, then reinstallation with the Recovery Disc is probably in order. Or it could simply be the power supply, or the motherboard.. Troubleshooting the issue is now in order. If you've got spare parts, try them. If the hard drive doesn't get it done, then the power supply might be next..

Hope this helps.


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by dtcmusic / November 19, 2007 9:13 AM PST

Thanks Grif, I forgot to mention also that when it shut itself down I couldn't start it again until I'd unplugged it. A green light was on my keyboard but the on off button was dead till I'd unplugged it.

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Motherboard was fried
by dtcmusic / November 22, 2007 7:33 PM PST

Hi, just to let you know I took my pc into the shop where I had it rebuilt. They said that it was my motherboard which needed replacing, an Asus P5VD1-X, and that the latest motherboards they had didn't support my RAM so in total it would be

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