Windows Vista

Question

password quit working in vista home

by RNJNorris / July 5, 2013 11:55 AM PDT

My mom went on vacation, for safety of her computer she unplugged the computer and everything. When she returned home 1.5 wks later her password won't work. She is not very computer savvy so she only has one account. She says she remembers her password and has checked for caps lock errors. I double checked for caps lock mistakes. Now she cant log on to her computer at all. What can I do to help her get back into her computer without a complete reinstall of window, she doesn't want that.

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All Answers

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Answer
Did you try NTPASSWD?
by R. Proffitt Forum moderator / July 5, 2013 12:12 PM PDT

Free, written about a lot so if that's not good enough I suggest www.lostpassword.com
Bob

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ntpasswd
by RNJNorris / July 5, 2013 10:19 PM PDT
In reply to: Did you try NTPASSWD?

where do I find this? and will this work when you can't log in to windows at all?

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On the internet.
by R. Proffitt Forum moderator / July 6, 2013 3:22 AM PDT
In reply to: ntpasswd

I've noted this free easy to find title often but I feel if folk need support beyond the free stuff it's best to move to www.lostpassword.com

NTPASSWD is pretty simple but I find many today put off by the pick a number menu system (so 1980's) and want a lot of hand holding or a graphic interface with a big click here button.

Lostpassword.com does that.
Bob

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ntpasswd
by RNJNorris / July 6, 2013 4:17 AM PDT
In reply to: On the internet.

I have the disk make to do this, will be trying it out this afternoon. I will let you know how it works Happy

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Should be about a 5 minute job.
by R. Proffitt Forum moderator / July 6, 2013 9:55 AM PDT
In reply to: ntpasswd

Then you can boot up, no password on the administrator account after the reset and then change the user account as needed. Be ready to boot safe mode if the administrator account wasn't visible.
Bob

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ntpasswd
by RNJNorris / July 9, 2013 6:42 AM PDT

unfortunately that didn't work, I have taken it to my tech friends shop for him to do. I even watched a tutorial video of how to do that with ntpasswd, it never let me get past the first question basicly. i would't accept any answer and kept starting me over at the beginning repeatedly. Oh well I tried and thank you for you help.

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Very odd.
by R. Proffitt Forum moderator / July 9, 2013 11:31 AM PDT
In reply to: ntpasswd

Is this an older PC that may require the old PS/2 keyboard?

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New idea.
by R. Proffitt Forum moderator / July 9, 2013 11:32 AM PDT
In reply to: Very odd.

I wonder if the keyboard is just "messed up."

Time to boot ANY old dos and see if the keyboard is working. Any live CD should do as well.

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