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Question

Password protected PDF

by Dafydd Forum moderator / February 28, 2013 5:55 AM PST

I have the password but get no prompt to enter it in Adobe reader or Foxit. Acrobat will open it but I don't want Acrobat.
Any ideas?

Dafydd.

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All Answers

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Answer
Re: password
by Kees_B Forum moderator / February 28, 2013 6:09 AM PST
In reply to: Password protected PDF

I'd ask the maker of the file to provide an unprotected version.

What do Adobe and Foxit reader with the file? All you tell is what they don't do (ask you to enter the password).
Acrobat isn't free, indeed.

Kees

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PFD.
by Dafydd Forum moderator / February 28, 2013 6:24 AM PST
In reply to: Re: password

Hi Kees, to be clear, I downloaded a programme to print a one page print of my family tree. the software converts a GEDCOM file to PDF. The password for this is on the software suppliers site.

So in effect I have created the PDF. Adobe and Foxit will open it but buttons for printing are greyed out.
I can't find an option to input password.
Thanks,

Dafydd.

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Re: password
by Kees_B Forum moderator / February 28, 2013 4:04 PM PST
In reply to: PFD.

The reader will open the file, but you can't print it. That's a feature of pdf-files that can be set when making it.

A password protected pdf works different. You need the password to open the file. So this is not a password protected pdf-file. And that's why it opens without the reader asking for a password.

So now back to the supplier (you didn't tell who wrote the program you downloaded, nor the name of the program and ask how to use the password. Unless, of course, a screen print is enough for your purpose.

Kees

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PDF.
by Dafydd Forum moderator / February 28, 2013 8:36 PM PST
In reply to: Re: password

Yes that's it Kees. I should have used better phrasing in my original post.
It's the permissions that are protected not the pdf. I will contact the makers for advice and will also try a screen print.
Maybe the snipping tool might do it?
Thanks,

Dafydd.

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