try two download a other computer which was running XP found the same problem contacted technical support found no help at all it seems a problem with their software by making excuses that it your system you would think a company as big as Panasonic could make compatible software for window 7 instead of excuses.
AE HD writer 2.0 software loads fine on my Window 7(64 bit) PC (2.7MHZ, 5 Gig RAM). The screen is set at 1980X1080. The down load from disk was fine. When I click on the Icon it give me an error message " Use display environment 1024*768, 16 bits or more". I also loaded up the L142 update recommended by tech support. I get the same error message.. I also ran the program in "program compatibility" mode. I get the same message. 4 Tech support folks couldn't help me so far
According to Panasonic Tech support this program was written for 32 bit machines and will not work on 64 bit machines. I cannot agree with this since this works with my VISTA 64 bit machine.
Anybody encountered the same problem on WIN 7 ??? Please help!