Since you can't download things on your machine, please use a friend or family member's computer and download the following tool and it's manual update from the link below.. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
Hope this helps.
I have a packard bell easynote R1938 running on windows XP, i am using Internet Explorer 7 and for some unknown reason the tools button has totally dissapeared from my toolbar.
Also i can't access the internet options in the control panel so i can't clear my history or clear my cache + also i can't download anything either.
Any help would be much appreciated thanks