Windows Vista forum

General discussion

Outlook Favorite Folders Disappear on re-launch

by se419 / February 27, 2008 8:25 AM PST

Shutting down my computer and/or quiting and restarting Outlook occasionally causes my favorite folders saved in the navigation pane to disappear. (This may happen every time -- I need to double check since often I just let the machine hibernate between sessions.)

Anyone have similar issues? I did see some on the WinXP forum but no solutions.

I'm running Outlook 2007 on Windows Vista (32bit).


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Outlook 2007 not saving favorite folders!
by KLINDER / February 3, 2009 4:47 AM PST

So glad to know I'm not crazy. Haven't found a solution yet, but it seems this is a syndrome. I don't lose ALL of my favorites...some of them stay. But there are some that just keep disappearing.

Looking for a solution, because this is not fun.

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Did you?
by R. Proffitt Forum moderator / February 3, 2009 4:48 AM PST
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What worked for me
by vegascoop / December 29, 2011 1:15 AM PST

WHAT WORKED FOR ME: Uncheck most (if not all) Addins. I do not know if this will work for anyone else, but it worked for me: - Go to FILE / OPTIONS / ADDINS / Manage: COM Add-ins [Go...] - Uncheck as many Add-ins as possible (I disabled everything except for one external program that I use with Outlook) Hope this helps someone else.

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Report issue
by BMarr21 / November 15, 2012 2:07 AM PST
In reply to: What worked for me
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