Office & Productivity Software

General discussion

Outlook 2007 problem

by dblois / April 22, 2011 5:32 AM PDT

While I am running Outlook 2007 (OS=Windows XP), a message box appears in the middle of my screen saying "An application is requesting access to a Protected item." It asks for a password and to click okay. I can click on "details" and find the path and file name for which access is being requested, in this instance Outlook. I have been running Office 2007 for quite some time and this occurrence has just been recently.

If I click on "cancel" the box disappears for a while before returning. In the meantime, Outlook runs just fine.

Any idea what might be causing this problem?

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Re: Outlook message
by Kees_B Forum moderator / April 23, 2011 1:47 AM PDT
In reply to: Outlook 2007 problem
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Outlook message
by dblois / April 23, 2011 6:17 AM PDT
In reply to: Re: Outlook message

Thanks for the tip. I think this fixed the problem. It apparently was caused by the sync between Outlook Calendar and Gmail Calendar.

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Thanks for telling.
by Kees_B Forum moderator / April 23, 2011 6:19 AM PDT
In reply to: Outlook message

What exactly did you do to prevent the message from popping up?

Kees

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password
by dblois / April 25, 2011 1:51 AM PDT
In reply to: Re: Outlook message

Follow the link in the first reply, turn on 2-step verification in gmail and generate a password. Once you have the password, copy it down and the next time the popup message appears requesting a password, enter the one you generated in Google mail.

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