Has anyone resolved this for you and if so, what was the solution? I also have the same problem...
Starting last month, outlook 2003 dumps my shortcuts every day. I received a solution that modified a profile in %appdata%, a folder that was
corrupted (I forget which one). That fixed it for 3 days. Yesterday,
outlook dumped my shortcuts again. What to do? I use mozilla firefox, with
Zonelarm and AVG antivirus, and my internet security is set to medium.
Second, different problem: in Contacts, although I put in last name in
the correct field, first name in the correct field, and set display name to
last name, first name as in a directory, the Personal Address book persists
in listing these names as first name, then last name. Suggestion?