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Question

Original e-mail with attachments is lost when reply is sent

by sailordon / March 13, 2013 1:55 AM PDT

When I receive an e-mail in Windows Live Mail (Window 7), and I send a reply to that e-mail, the original e-mail is not saved in the folder I saved it to. Only a copy of my reply with the copy of the original below is saved.

The problem is, all attachements to the original e-mail are missing.

Where did the original received e-mail with its attachments go to?

I have been able to use the Find command to find the original e-mail, but when I try to move it to the selected folder, it does not save it.

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Clarification Request
What version of WLM do you have?
by wpgwpg / March 13, 2013 2:11 AM PDT

The current version of WLM is Version 2011 (Build 15.4.3555.0308). If yours is earlier than that, you could try updating it. I respect Bob's opinion, but I've been using WLM since 2009. While it does have its occasional warts, I really don't find it that bad. I currently have 1051 emails in my inbox, and approx. 5000 in other folders, and it's working with no problems for me currently (knock, knock). Thunderbird is a good email client as Bob suggests, should you decide to switch. If you have MS Office installed, you could try Outlook - a lot of folks seem to like it.

Good luck.

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Version 2011 (Build 15.4.3555.0308)
by sailordon / March 13, 2013 2:33 AM PDT

Windows Live Mail Version 2011 (Build 15.4.3555.0308) is what is running on my computer.

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You can always try uninstalling & reinstalling
by wpgwpg / March 13, 2013 10:21 AM PDT

If you do uninstall & reinstall WLM, be sure to export your contacts and any email you want to keep. I had to do that last summer, but fortunately haven't had any problems with it since.

Good luck.

All Answers

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Answer
Frankly? If it's broke, jump ship.
by R. Proffitt Forum moderator / March 13, 2013 1:58 AM PDT

If you look at the support for this email, it's the usual MSFT answers.

My answer is jump ship. Try Thunderbird.
Bob

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