Browsers, E-mail, & Web Apps forum


Original e-mail with attachments is lost when reply is sent

by sailordon / March 13, 2013 1:55 AM PDT

When I receive an e-mail in Windows Live Mail (Window 7), and I send a reply to that e-mail, the original e-mail is not saved in the folder I saved it to. Only a copy of my reply with the copy of the original below is saved.

The problem is, all attachements to the original e-mail are missing.

Where did the original received e-mail with its attachments go to?

I have been able to use the Find command to find the original e-mail, but when I try to move it to the selected folder, it does not save it.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Original e-mail with attachments is lost when reply is sent
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Original e-mail with attachments is lost when reply is sent
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
What version of WLM do you have?
by wpgwpg / March 13, 2013 2:11 AM PDT

The current version of WLM is Version 2011 (Build 15.4.3555.0308). If yours is earlier than that, you could try updating it. I respect Bob's opinion, but I've been using WLM since 2009. While it does have its occasional warts, I really don't find it that bad. I currently have 1051 emails in my inbox, and approx. 5000 in other folders, and it's working with no problems for me currently (knock, knock). Thunderbird is a good email client as Bob suggests, should you decide to switch. If you have MS Office installed, you could try Outlook - a lot of folks seem to like it.

Good luck.

Collapse -
Version 2011 (Build 15.4.3555.0308)
by sailordon / March 13, 2013 2:33 AM PDT

Windows Live Mail Version 2011 (Build 15.4.3555.0308) is what is running on my computer.

Collapse -
You can always try uninstalling & reinstalling
by wpgwpg / March 13, 2013 10:21 AM PDT

If you do uninstall & reinstall WLM, be sure to export your contacts and any email you want to keep. I had to do that last summer, but fortunately haven't had any problems with it since.

Good luck.

All Answers

Collapse -
Frankly? If it's broke, jump ship.
by R. Proffitt Forum moderator / March 13, 2013 1:58 AM PDT

If you look at the support for this email, it's the usual MSFT answers.

My answer is jump ship. Try Thunderbird.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.