Windows 7

Question

once speedy netbook stuck trying to install updates

by alanna_m / December 9, 2012 12:24 PM PST

My toshiba netbook (running windows 7 ultimate) has been stuck in an updates loop for the better part of the year. Whenever it has wanted to restart for updates, I always let it, but now it gets stuck configuring and sometimes realizes that it's failed and reverts the changes, or sometimes (when it's stuck on the same percentage for hours or even days) I have to pull the battery and restart in safe mode to get it to work again. Now it's really stupidly slow and can't even open firefox half the time. I've taken some basic precautions, like thorough malware scans, backing up all my files on my external hard drive and deleting useless programs, but it's still sluggish and unreliable. What can I do? Should I wipe everything and reinstall windows 7?

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Clarification Request
Which updates?
by R. Proffitt Forum moderator / December 10, 2012 12:08 AM PST

The ones for .NET are well discussed but I can't find any mention of which updates fail.
Bob

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I don't know
by alanna_m / December 10, 2012 6:13 AM PST
In reply to: Which updates?

It just says "updates." How do I find out exactly what they are?

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By viewing the history. Here's a link about it.
by R. Proffitt Forum moderator / December 10, 2012 6:19 AM PST
In reply to: I don't know
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ah thank you
by alanna_m / December 10, 2012 11:37 AM PST

Okay there's a long list of both successful and failed updates. The most recent failed updates are from November, and it's mostly a whole bunch of "update for windows 7" and "security update for windows 7." There have been many successful updates since then (some of the same failed ones later updated successfully), but the computer is getting slower and slower by the day.

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To focus on one, I need the KB number.
by R. Proffitt Forum moderator / December 10, 2012 11:47 AM PST
In reply to: ah thank you

If any are .NET, well, that's been covered thousands of times.

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