Windows 7 forum


once speedy netbook stuck trying to install updates

by alanna_m / December 9, 2012 12:24 PM PST

My toshiba netbook (running windows 7 ultimate) has been stuck in an updates loop for the better part of the year. Whenever it has wanted to restart for updates, I always let it, but now it gets stuck configuring and sometimes realizes that it's failed and reverts the changes, or sometimes (when it's stuck on the same percentage for hours or even days) I have to pull the battery and restart in safe mode to get it to work again. Now it's really stupidly slow and can't even open firefox half the time. I've taken some basic precautions, like thorough malware scans, backing up all my files on my external hard drive and deleting useless programs, but it's still sluggish and unreliable. What can I do? Should I wipe everything and reinstall windows 7?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: once speedy netbook stuck trying to install updates
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: once speedy netbook stuck trying to install updates
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Which updates?
by R. Proffitt Forum moderator / December 10, 2012 12:08 AM PST

The ones for .NET are well discussed but I can't find any mention of which updates fail.

Collapse -
I don't know
by alanna_m / December 10, 2012 6:13 AM PST
In reply to: Which updates?

It just says "updates." How do I find out exactly what they are?

Collapse -
By viewing the history. Here's a link about it.
by R. Proffitt Forum moderator / December 10, 2012 6:19 AM PST
In reply to: I don't know
Collapse -
ah thank you
by alanna_m / December 10, 2012 11:37 AM PST

Okay there's a long list of both successful and failed updates. The most recent failed updates are from November, and it's mostly a whole bunch of "update for windows 7" and "security update for windows 7." There have been many successful updates since then (some of the same failed ones later updated successfully), but the computer is getting slower and slower by the day.

Collapse -
To focus on one, I need the KB number.
by R. Proffitt Forum moderator / December 10, 2012 11:47 AM PST
In reply to: ah thank you

If any are .NET, well, that's been covered thousands of times.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.