Samsung forum

General discussion

ON-Off Issues 42 Inch Plasma (reposted)

by jonah jones / October 18, 2009 8:42 PM PDT

for tsmithbonterra - removed personal information

It sounds like I have the same issue as many forum members. I was out of town last week, so missed the "50 member" cutoff. I am submitting my info anyway in hopes of an extension by Samsung.

- C|Net User Name; tsmithbonterra
- First and Last Name: Tom Smith
- Your email: xxxxxxxxxxxxxxxxxxxx
- Transaction number. 2010500386

- Phone Number where you can be easily reached: xxxxxxxxxxxxxxx
- Model number: HPT4254x/xaa
- Serial number: B3373CEPA11987P
- Version number: SN05
- A description with as much detail as possible.

The TV will not turn on--instead the blue light at the bottom of the Round on/off button on the front flashes every 2 seconds, and at the same time, a clicking sound occurs, from the rear of the set--the clicking contains three sounds--like dit-dit(same intensity sound), dah (more intense sound). This three clicking sequence takes about 1 second start to finish, and reoccurs at about 3 second intervals.

At the rear of the set, a red light flashes (appears from behind the Digital Audio Out connection port)at the beginning of each clicking sequence.

This problem started on 10/14 a.m. (while I was out of town--I returned 10/17pm last night). Unplugging the set from power, waiting different perionds of time, and reapplying power doesnt help. I unplugged the set last night overnight, and 10 hours later (this morning) when I plugged the set back into power, the same clicking sound started right up.

Pressing the remote power button or the power button on the front of the set has no effect.

I hope this helps--pls contact me asap with a way to resolve this problem. I am thoroughly satisfied with the set, and want it returned to service as soon as possible.

Thank You, Tom Smith


Post a reply
Discussion is locked
You are posting a reply to: ON-Off Issues 42 Inch Plasma (reposted)
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: ON-Off Issues 42 Inch Plasma (reposted)
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Samsung Version SN05 (Model code HPT4254X/XAA
by Rkolesar / July 30, 2010 5:46 AM PDT

There was an email posted on October 19, 2009 at 3:42 am from a Tom Smith stating the exact problem I am having with my 42 Samsung TV ... please help

Collapse -
42 inch samsung plasma tv on-off issues
by lebronjesus / November 25, 2011 10:37 AM PST
My tv will not turn on or off unless i do it manually, the controls are fine cause they work to change everything else. The blue light that goes on when i turn it off around the on off button is no longer lit.

Collapse -
Service issues..
by Samsung_HD_Tech Samsung staff / November 27, 2011 11:37 PM PST

Service issues can be handled at this thread:

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.