that's the link to the driver for your printer, try downloading it, if it doesn't work you will need the cd for the printer
Please let me know if I am using the wrong forum.
I have a Dell A920 printer and Windows xp home.
I recently had a tech reinstall Windows. Now, when I try to scan a document into my computer I get an error message telling me that "An OCR application is provided for you on your CD in the OCR directory" and telling me to install it before I can to the scan.
But I don't have the CD. It is not among the CDs I got from Dell when I bought my computer and printer from them, although their service man said I should have gotten one.
So I went to a Dell website and downloaded the drivers for this printer. But I still get that same message.
Should the download of the drivers have included the OCR software or it that something different from the drivers?
In any case, can anyone suggest a remedy for my problem?