Windows 7 forum

Question

nvidia gt 750 not working!! :( please help

by acerts04 / October 23, 2013 11:40 AM PDT

hey everyone, i ran into a bit of a problem tonight. i saw there was an update for my gpu available through geforce experience program so i went ahead and started installing. now i was told it was good to choose custom install, and then check the box 'clean install'...rather than doing an express install. i dont have much experience with video cards, but with everythingi read it was said that clean install is the way to go. after i did that, i restarted and saw my nvidia control panel was gone, my video card was not listed in device manager, and everything was running on my intel integrated graphics.

so what i did was i system restored back to earlier today. my control panel is back, and the video card is recognized in device manager again, BUT the card is not working. everything is being run on the intel integrated. i went into nvidia control panel to switch global settings to the nvidia card, but it reverted right back to 'auto select' i have no idea what the heck happened, and id prefer not to factory restore or restore from my system image when i purchased this laptop.

my laptop is an alienware 14 (2013) running windows 7 64bit. if anyone can help me with this it would be great, i am knowledgeable with computers, but am only still in school learning, so sometimes i get stuck

thank you in advance for all your help

-alex

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All Answers

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Answer
Back to dell.
by R. Proffitt Forum moderator / October 23, 2013 12:17 PM PDT

Dell will have to detail how to install drivers after the OS is installed. It's a rather custom install and they would have that instruction.
Bob

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Answer
Did you get the update from Dell or
by orlbuckeye / October 23, 2013 9:56 PM PDT

Nvidia? Typically it will give u a message on the Nvidia site to get your updates from the computer vendor site because they modify the drivers for their systems. If you did the update from Nvidia I would go to the Dell site and download their drivers and install. Also I would goto into control panel and delete what u installed.

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They really don't
by Jimmy Greystone / October 23, 2013 11:59 PM PDT

They really don't in 99.999999999999999999999% of cases. If you think about it for a second, say Dell modifies some drivers from nVidia. Now Dell is on the hook for distributing and supporting those drivers, not to mention maintaining those changes going forward for however long that particular unit is supported. It's a huge time and money sink that Dell would be quite happy to just dump on nVidia.

The drivers you see on Dell's website are exactly the same as you'd get from nVidia's website. The only real difference is the drivers on Dell's site were presumably tested by someone at Dell and confirmed to work. Otherwise you could run a md5sum hash on both and they would match.

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thanks for the reply
by acerts04 / October 24, 2013 8:20 AM PDT

thank you all for your great replies. i ended up fixing it by rolling back the nvidia driver and then downloading the drivers again from nvidia. it go everything working again including optimus. for some reason before all this, my gpu was running everything, youtube, toaster.exe, etc. now it is only running games which i am much happier about, it was really killing my battery.

when i went to dell to check drivers, there was no nvidia update, but i did get a few others, but this is confusing because the dates of the drivers are dated months before i purchased this computer. why would dell recommend drivers that i probably already have? isnt there an easier way to update drivers? i tried device manager, but it just always tells me everything is up to date.

thanks again

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No. It's not funny anymore and the industry is losing folk.
by R. Proffitt Forum moderator / October 24, 2013 8:25 AM PDT
In reply to: thanks for the reply

If there ever was a reason to sink the Windows ship, it's the bilge water you find when you look under the deck (drivers...)
Bob

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