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notification 'checking for mail'

by colin dunbar / September 23, 2010 7:06 PM PDT

On logging on to Live Mail I used to see on the bottom right of the page 'checking for mail, receiving mail' this notification has dissappeared, how to I get it back?

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Re
by ac1818 / September 24, 2010 9:44 AM PDT

1.The notification disappears if the "Sync Windows is open".
The Sync Windows opens when you double click on the 'checking for mail' area. To make it go away try selecting hide on the Sync Windows.

2. It may also not show if the Windows Live mail is not set to Sync on startup when logging in.
To make it Sync on startup go to Tools > Options > On the General Tab under Send receive messages make sure "send and receive messages on startup is ticked."

Hope this helps

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notification 'checking for mail'
by colin dunbar / September 24, 2010 10:56 PM PDT
In reply to: Re

Thanks for your help, I am not clear as to part 1 of your post, how do I find selecting hide on the sync window? Send and receive messages is ticked on the General Tab. The upshot is the notification is still not appearing on the bottome right of the page.

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Re: Notification checking for mail
by ac1818 / September 24, 2010 11:00 PM PDT

Actually looking at your situation I don't think part 1 will work however try this

- Is Windows Live Mail set to sync frequently. can you check how much.
Tools > options > Under general tab > Check for new messages every ....?

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notification 'checking for mail'
by colin dunbar / September 26, 2010 1:09 AM PDT

It is set to check every 5 mins.

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Sorry, this is quite confusing
by ac1818 / September 26, 2010 12:32 PM PDT

Because I can't really see your situation

However if Windows Live Mail is set to check every 5 mins then it should be synchronizing and show the particular notification you are after.

By any chance do you have another window open automatically when you open Windows Live mail?

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notification 'checking for mail'
by colin dunbar / September 28, 2010 4:33 AM PDT

no there are no other windows open, my apologies if I am not making myself clear.

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(NT) Sorry,Out of suggestions. It is hard to see your exact prob
by ac1818 / September 28, 2010 1:50 PM PDT
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notification 'checking for mail'
by colin dunbar / October 2, 2010 1:48 AM PDT

Thank you for your efforts.

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