Spyware, Viruses, & Security forum

Question

Norton 360 Renewals

by Gary_Eugene / February 1, 2013 11:33 PM PST

So I'm wondering why I would even consider renewing my current installation of Norton 360 (with which I'm perfectly happy, BTW) for $85 or so, when I can download the same program from Amazon and do a fresh installation for about 30 bucks.

There's got to be a catch... can someone please enlighten me? I realize I will probably have to uninstall the current program, which might mean typing in all my passwords in the Identity Safe portion of the program. Any other pitfalls?

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All Answers

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Answer
$85 or so?
by Carol~ Forum moderator / February 3, 2013 11:42 PM PST
In reply to: Norton 360 Renewals

Is the $30 charge at Amazon for one year or two? Is it new or used?

Have a look here: http://buy-static.norton.com/norton/ps/3up_us_en_navnis360_360.html

It also states you "get the assurance of free 24x7 customer support with a 60-day money back guarantee" Does Amazon offer the same? Confused

Carol

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Yes - $85 is what I paid last year...
by Gary_Eugene / February 4, 2013 2:27 AM PST
In reply to: $85 or so?

I'll admit to not shopping around, didn't realize I had to. This whole thing is somewhat annoying, because Symantec doesn't mention their own discount schemes when you simply hit "renew" from within the program. Here's what I've paid over the years for renewals:

2002 - $20 (initial purchase)
2003 - 25
2004 - 47
2005 - 40
2006 - 39
2007 - 39
2008 - 60
2009 - 70
2010 - 74
2011 - 75
2012 - 85

Somewhere along the line (probably in 2004 or possibly 2008, based on significant increases in those years) I went from Norton Internet Security to Norton 360, so that accounts for some of the apparent long term inflation. But the point is, I've clearly been screwing this up; I need to pay closer attention and obviously NOT count on Symantec to give me an automatic "deal".

WRT the Amazon offer, it's a download, so I'd call that "new". Happy And yes, they advertise 24/7 phone/chat support from Symantec for 1 year. Actually, in 10+ years of use, I've never had to contact them. That makes the 24/7 support sorta moot from my perspective.

Gary

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With 10+ years of use..
by Carol~ Forum moderator / February 4, 2013 4:53 AM PST

With 10+ years of use, I know better than to ask ... "why not switch to free"? Devil

It's been working for you and no doubt after all this time you're comfortable with it.

I won't try to convince you otherwise. Happy

Good luck with whatever choice you make..
Carol

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