Office & Productivity Software forum

General discussion

Normal.dot and WORD 2000

by Aivas / October 18, 2006 7:00 AM PDT

Geez, Bob, are you in EVERY forum?...

I used your handy 'delete Normal.DOT' advice the last time WORD froze (with OS of WinME), and it worked like a charm. Now, I have just upgraded to XP, and WORD has gone into 'go slow' mode. It hangs on opening...but finally does. Then it hangs trying to open a document...but finally does. It hangs saving a document...but finally does. I searched for 'Normal.dot', but could not find it.

However, when I went to 'File/New', and in the following window right-clicked on 'Blank Document' and then selected 'Properties', it showed that this was 'Normal.dot'. I deleted that from inside 'WORD', hoping that this would clear it. It did not. Probably because, as soon as I cleared it within the open WORD window, it recreated it. Ah, well, I tried.

Any thoughts on what folder contains 'Normal.dot', and why a general C: Search for '*.dot' failed to find it?

Bob K.

Post a reply
Discussion is locked
You are posting a reply to: Normal.dot and WORD 2000
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Normal.dot and WORD 2000
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Keep searching.
by Kees Bakker / October 18, 2006 10:21 AM PDT

It's surely there. Somewhere in your My Documents and Settings, most likely.

Search for ''all files and folders'' (not for documents or so), set Explorer to NOT hide the file extensions for known filetypes, set explorer to show hidden and system files (although that isn't really necessary).

If necessary, try it from a command window (the commands are cd \ (that's a backslash indeed)followed by dir normat.dot /s.

In the end, you'll find it. And then you'll understand why you didn't find it sooner.

Kees

Collapse -
Another little surprise of XP...
by Aivas / October 18, 2006 10:57 PM PDT
In reply to: Keep searching.

I forgot, thanks to the XP upgrade, that the Search function had its changes, too. I had to tell it to look in hidden folders. Then, I found a Normal.dot in both the C:\Documents and Settings\default folder and the folder I set up for my wife. Once I deleted them both, WORD came up as I expected it to. Thanks for the reminder.

Bob K

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech Tip

Stuck without Internet and want to watch movies?

CNET shows you how to download movies and TV shows onto your device using Amazon Prime so you'll always be entertained.