Your ocmputer has a "High Definition Audio Bus", which, for your purposes, simply means the XP cd doesn't come with the necessary software and you need to download it separately.
THEN, you need to download and install the Dell audio driver.
So, the steps are these:
Go to this link. Yes, it's an HP link and not Dell, but notice the link is for a Microsoft Windows patch. So, disregard that it's an HP page. It's the same file you need. OK? Here's the link. Click on the download button and then doubleclick on the file to install it after it downloads. When it finishes downloading, it will be named "sp33867.exe" You may or may not see the ".exe" part of the file name, but just make note of the first part: sp33867. Doubleclick on that and it should install. I would reboot after installing it. Here's the link to the Microsoft update on the HP site:
Now, after rebooting, go back online and get the following "driver" from Dell for your actual sound card:
Click the green "Download Now" button, BUT also scroll down and read/print the instructions on how to install it. When you first doubleclick on the downloaded file, it will extract files. Follow the instructions on the page above, and copy/paste the file location info as directed in the instructions. I would reboot again after the installation is complete.
Note: If you've followed my instructions and first installed the Microsoft update file from the HP site in the first link, and then (after a reboot) install the actual Dell audio driver file, and the Dell driver install gives you an error, report back and we can deal with that. Cool? Good luck.
I'm having trouble getting any sound to come from my PC. I've got a DELL OPTIPLEX 745. It's got Windows XP Professional installed (Intel Core 2 Duo), and manufactured 06/07. The motherboard is a Dell 05/06. The only numbers I can see relating to a model number on it, is on a small white sticker and labeled: CN-0MM599-13740-73S-02OW.
A brief summary on what's been done on the PC: It recently got a virus, but was taken care of. Because the virus did a real number on my system, it was decided to just reformat the whole thing and start over; and I did. Windows XP Professional was reinstalled again. I had no problems with sound at all before this. Now that I've reinstalled XP again, I've got no sound at all. I've no sound card on the computer. It's built into the motherboard. I've tried everything, including the troubleshooting, etc.
I just read someone else's thread about a similiar problem. In his case, he had a Sound Blaster Live! card and he was instructed to try downloading the driver again for the motherboard. Should I try this as well? And if so, will I lose any information and how do I go about doing so?
I'd appreciate any help offered..any suggestions.