Windows Legacy OS forum


no mouse or keyboard for repair install

by pntball650 / December 1, 2012 5:52 AM PST

A couple days ago I unplugged my usb keyboard on my dell dimension e310. When I went to plug it back in a few days later it would not work and the mouse stopped working. After trying several different things I read online I decided to do a repair install of XP. The mouse and keyboard are both usb. I am able to use both at boot including keyboard at bios and mouse during the repair install until it gets to 34 minutes "Installing Devices". For what ever reason between 34 and 33 minutes the mouse and keyboard quit working and then the regional and language settings pop up. I am stuck on this screen because I cannot select anything. Please help. Even when I turn it off and back on it keeps bringing me back to setup.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: no mouse or keyboard for repair install
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: no mouse or keyboard for repair install
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
I had that issue with a Dell.
by R. Proffitt Forum moderator / December 1, 2012 12:16 PM PST
Collapse -
by pntball650 / December 2, 2012 3:10 PM PST

the keyboard and mouse are both dell......i have gotten past the part to do repair install and now have the computer booting. The keyboard still works in bios dont really know how to check the mouse there but once booted neither work

Collapse -
This sounds like the old old issue.
by R. Proffitt Forum moderator / December 2, 2012 3:19 PM PST
In reply to: aa

There was a Logitech driver that caused such a confounding thing. Your posts are a little light so I will have to toss ideas out.

A repair install does not fix that.

All Answers

Collapse -
forgot to mention
by pntball650 / December 1, 2012 6:00 AM PST

pc has no ps2 slot so that idea is out

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.