Windows Vista

General discussion

no internet

by malvadisco / June 22, 2013 6:11 AM PDT

Hi there, I'm running Vista in my old computer and after trying to remove a virus I ended up with no internet. I run Anvi Smart Defender, ComboFix, Adw Cleaner, JRT, dds, Malwarebytes, and RevoUninstaller. to get rid of this bug. Now my computer runs without a problem it seems, speed is back and I can access all programs but when I try to get internet. I can open Explorer but it reads: "Waiting for response from google.com". After a while it reads: "IE cannot display the webpage".After pressing diagnose Connection Problems I get: "could not connect to the web server "www.goog...". Nevertheless I can also open Mozilla Firefox and I am able to get the Google search homepage and type a search and all items related to that search would appear normally but when I click on any of those I get: "Connecting...", and it stays idling. I also got a warning from AnviSmartDefender
Process Guard. Threat: Trojan/AVM.600731. Location: C:\Users\VERONI-1\AppData\Local\temp\nshBAA9.tmp.\SED.DAT
Please help, thank you.

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Since this is coming from a TEMP folder...
by wpgwpg / June 22, 2013 6:55 AM PDT
In reply to: no internet

...I'd say you still have some kind of virus/malware on the computer. I'd back up any data you want to save then restore to factory settings per your user guide.
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Good luck.

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no internet
by malvadisco / June 24, 2013 11:51 AM PDT

Thank you for your response wpgwpg, I will try some other anti virus.

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Did you try the usual?
by R. Proffitt Forum moderator / June 22, 2013 7:05 AM PDT
In reply to: no internet

Type

Vista Netsh Reset

At your search page on a working machine and good luck.
Bob

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no internet
by malvadisco / June 24, 2013 11:50 AM PDT
In reply to: Did you try the usual?

Thank you for your response Bob.
I tried Vista Netsh Reset as you suggested and I got at the Command Prompt:

C:\Users\Veronica Grellet>netsh int ip reset c:\resetlog.txt
Reseting Echo Request, failed.
The requested operation requires elevation.
Reseting Interface, failed.
The requested operation requires elevation.
There's no user specified settings to be reset.

Please let me know if I made a mistake.

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You'll need to use an elevated prompt.
by R. Proffitt Forum moderator / June 25, 2013 12:44 AM PDT
In reply to: no internet
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