And sadly I have to use networking terms such as SSID, WPA2 and more.
If this is not possible then you arrange for some geekquad to set it up for you.
This year the most common issues I run into are:
1. Distance. NO, if a laptop works, that's nice but tvs seem to get half the WiFi range.
2. Firewall in the router. Turn it off during setup. After setup, turn on and re-test.
Just got a new Sony BluRay player model S390 and spent 3 1/2 hours trying to get it to connect to the internet. Spent most of that time on LiveChat with 3 different automatons at Sony tech service who each had me do the exact same things with the exact same results. I feel like it is probably something really simple in the connection, but am not tech savvy enough to know what.
It says internet connection Ok and wireless connection ok, but the network fails.
I am connecting to a Linksys wireless router that our two laptops, Android phone, and IPad all connect to without a single glitch.
I would greatly appreciate any advice, including return it and get a different brand
Thanks in advance.