AVG

Question

new installation

by oldcahoot / January 28, 2013 10:33 PM PST

I just installed the "free" AVG & in a few days my old version is expiring. I'm new at computers & I get an update that my old AVG is expiring. How do I know if I have protection on my new version?

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All Answers

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Answer
Re: AVG
by Kees_B Forum moderator / January 28, 2013 10:38 PM PST
In reply to: new installation

Didn't you uninstall the old (paid?) version before installing the new free one? It might be better now to uninstall both and start from scratch with the free one.
Better wait for an AVG representative to tell the details on how to do that.

By the way, if your old version expires you must have had that a year. Then you have a full year experience. Then you shouldn't say you're new at computers.

Kees

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Answer
RE: new installation
by JiriF_AVG AVG Staff / January 31, 2013 5:00 PM PST
In reply to: new installation

Hi oldcahoot,

Please follow this AVG Forums article to remove all components of AVG and install AVG Free Edition. Use the AVG Remover utility and then click AVG Free in the end of the article (not the Antivirus nor the Internet Security, if you want to install the free variant). After installing AVG Free Edition, you'll notice that the expiration date is gone.
Please let us know if you need more information.

Thank you.

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Answer
solution for AVG
by ssseo41 / February 11, 2013 6:17 PM PST
In reply to: new installation

it means that your previous version is going to expire. just install the upcoming versions from the internet. so that your computer will be protected

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Re: solution for AVG
by Jan_AVG AVG Staff / February 11, 2013 9:23 PM PST
In reply to: solution for AVG

Hi ssseo41,

Yes, old versions will be discontinued someday however there is still a lot of supported versions of AVG (9; 2011; 2012; 2013) at the moment. However this issue seems to be connected to the expiring license more than shutting down specific version of AVG.

Thanks.

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