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New Computer: How to transfer Outlook pst files?

by timwalker69 / August 4, 2010 8:46 AM PDT

I recently upgraded to a new computer and installed Outlook 2010. I have Outlook 2007 on old computer. I made an outlook backup of old and want to restore it on this computer but get this message File access denied. You don't have permission required to access this file.

At a loss how to get old files over if this doesn't work.

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It Shouldn't Be Difficult..
by Grif Thomas Forum moderator / August 4, 2010 9:21 AM PDT

First, copy the old .pst file to any location you wish. Many choose to place it in the default location with a new name such as "Outlookold.pst". The default location on an XP machine is "C:\Documents and Settings\Yourusername\Local Settings\Application Data\Microsoft\Outlook. It can also be placed in the "My Documents" folder for easy copying at a later date.

Once it's there, follow the instructions in the link below to "Take Ownership" of the file. As before, since you didn't mention the operating system you're using, I'll give the link to XP instructions.:

Once that's done, if the file is set to include all the email and contact information in your normal folders, open Outlook (I'm using Outlook 2007 here so it may be slightly different on your 2010 version), then click on "File" in the upper right, choose "Import or Export", select "Import from another program or file", then choose "Personal Folder (.pst), then follow the prompts to let it overwrite and install to the normal folders you choose..

On the other hand, if you're simply going to add the ".pst" file as a separate "Personal Folder" item in the left hand display, simply click on "File" in the upper right, select "Open", then select "Outlook data file", then navigate to the file and open it.. The folder will show up in the left hand display under "Mail".

Hope this helps.


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by timwalker69 / August 4, 2010 1:39 PM PDT

Newq comp is Win 7 64 bit Home

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Same Suggestion, Slightly Different Location
by Grif Thomas Forum moderator / August 5, 2010 4:52 AM PDT
In reply to: Outllok

The location for the .pst file in Windows 7 is at C:\Users\Yourusername\AppData\Local\Microsoft\Outlook.

You'll need to change the "View" in "Control Panel/Folder Options" so all files and protected files are shown.

Hope this helps.


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new location for Office PST file
by time_out / August 15, 2010 1:49 AM PDT

That is the location for Office 2007's pst file not Office 2010. They made it easier to find(thank goodness) and no need to reveal hidden folders for this reason. Just look in the User's documents folder.

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Office 2010
by time_out / August 15, 2010 1:42 AM PDT

I think the default location of the Office 2010 pst file location is in your documents folder. This is something new for this product.

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