We apologize for any inconvenience you may have encountered with the CNET Download.com Installer. The CNET Download.com Installer is an ad-supported stub installer or "download manager" used for many software titles on our site, and does offer additional, optional third party applications during the installation process. All offers included in the Installer are tested to make sure that they conform with our security policies prohibiting malware and spyware, and all may be declined or opted-out of without affecting the initial download.
If you do not wish to use the CNET Download.com Installer, you always have the option of using the "Direct Download Link" instead. All products on CNET Download.com have a direct download link, but only "CNET Installer Enabled" products call it out separately.
Depending on your browser and the specific product you are looking at, you can find the "Direct Download Link" in one of three places on the page for CNET Installer Enabled items:
- Right underneath the green "Download Now" button
- By mousing over the green "Download Now" button in order to see and click the "Direct Download Link" in a pop-up bubble
- By mousing over the blue "CNET Installer Enabled" text in the "Quick Specifications" column to the right side of the product page to see and click the "Direct Download Link" in a pop-up bubble
You also have the option to turn off the Installer for the whole site, though you do currently need to have a CNET account and be logged in to take advantage of that feature. To do so, login to the site, click the "My profile" link and then the "Update my Download.com Preferences" link, select the "Off" option and click the "Save Changes" button.
You can read more about the Installer here:
Please note that if you need to contact our support team directly, you can fill out the form and click "Submit" on the following page:
CNET Customer Help
It's been awhile since I've downloaded from cnet. At one point you took seriously a role of serving the internet community by providing file mirror service albeit with ad support. You have now turned the process into a cesspool. The user must pick through a minefield to avoid "consenting" to the installation of useless and undesired crapware. It is RealMedia redux. You have no organizational integrity and you will just lose all your valuable users and become a remnant used only by technical morons. All your tech employees with skills and ethics will leave. The site will eventually lose enough money to be put out of its misery.