Could not find HP to list that it supports a network share of this printer.
Time to pick up the phone and talk directly to them.
I'm having an issue with adding a printer on a Vista Ultimate 64bit computer. Here's the setup:
The printer is an HP Photosmart 7760. This printer does not offer a network connection, so it's connected via USB2.0 to a 32-bit Windows XP computer. This setup has worked for some time.
The client computers were previously also 32-bit Windows XP machines on a local area network. Microsoft Print Sharing has worked great in this regard, and printing worked smoothly.
Recently two of the client computers were replaced with new machines running Vista Ultimate 64-bit. For the most part the transition has been smooth, but not in the area of printing. Vista can see the XP server, and can see there is a printer being shared. When I attempt to connect or when I add the printer through the control panel, it says the driver is incorrect.
I'm assuming this means the driver being offered by the XP print server is incorrect. That makes sense since it's offering a 32-bit driver.
The difficulty is that I haven't been able to force a 64-bit driver to work. Installing the driver from HP only allows you to attach the printer locally via the USB port. Since the client machines are laptops, and are typically used in a different room, this isn't acceptable. I tried a 64-bit driver from HP that is supposed to cover the entire Photosmart line, but it also seems to want a local connection.
Since the print server is only being used for print service, I'd rather not upgrade its OS. It would be cheaper to replace the printer with something that is network capable. But that still costs money, and the printer is perfectly functional. It would be a shame not to use it.
Has anyone run into a 32-bit server / 64-bit client network printing issue before? I'm stumped.