Windows Legacy OS

Question

Network printer won't print no error messages

by zanada / December 27, 2011 8:52 AM PST

When a user tries to print a document, the usual little printer rectangular window pops up but then nothing after that. no error messages. I am able to get at the configuration page of the printer Via entering the IP address in the browser's address bar.
Here I entered default dns. Didn't work.
Any ideas.
txs

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All Answers

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Answer
Did it ever work?
by MarkFlax Forum moderator / December 27, 2011 7:35 PM PST

If so, what has changed since it last worked?

You mention 'a user' so is this a workplace setup? If so, see what the IT Department techs say.

Mark

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Answer
(NT) We Usually Uninstall,Then Reinstall The Printer On That Comp
by Grif Thomas Forum moderator / December 28, 2011 6:17 AM PST
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Answer
><
by zanada / December 28, 2011 7:45 PM PST

Its been intermitent so for this reason I have directed this problem to the folks who look after the wall network connection.
I thought there could be something I could do on my end but for now its out of my hands. thanks

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