Samsung forum

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Network error when trying to connect to Netflix or Pandora

by Jban1950 / December 3, 2010 8:23 AM PST

I have set up a wired LAN connection from my Samsung TV to a linksys e3000. I can connect to the internet using internet through the TV using internet TV adn connect to Yahoo widgets.

When I use the attached Samsung Blu-Ray BD-p1600 to connect to Netflix, I receive a network error, not connected to the internet. I have the player attached with HDMI cable. I even connected the player directly to the router with an ethernet cable.

I thought maybe the ISP was blocking but it plays on the PC attached to the same router.

Any suggestions?

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Network error
by doowopfox / December 4, 2010 12:08 AM PST

I,too, had trouble connecting to Netflix with a new Samsung tv. All other apps seemed to connect with no problems. I was simply trying to get my activation code, for the first time, but could not connect. After much searching, I found out that Netflix requires the date and time to be entered correctly in your device. I had my tv set to "auto" to retrieve the date and time, but when I looked, there was NO date or time entered! I entered it manually, and then connected right away!

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by Jban1950 / December 4, 2010 1:56 AM PST
In reply to: Network error

Thanks for th reply.

I connected the player to the internet direct and restarted it. It updated firmware twice and it is working ow. I had bought the player several months ago but had not used it for the internet. Just getting around to reconnecting.

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by rocky961 / December 10, 2011 10:59 AM PST
In reply to: Network error

I've been working on this ALL day - port forwarding, firmware upgrading, etc. And all I had to do was set my time zone correctly. I can't believe it was this easy of a fix, thank you so much for the post!!!!

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Possible Solution: "not connected to the internet"

In my experience with a BD-C5500 samsung player.
- Suddenly Netflix didn't work.
- All other apps on the blu-ray player work
- PC could connect to and stream netflix.Netflix app would give message "not connected to internet".

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