iPhones, iPods, & iPads forum

Question

Need to reset restrictions passcode - iCloud backup poss.?

by tashie! / June 8, 2013 6:55 AM PDT

I need help. I apparently set a passcode to the restrictions (had a few incidents with my daughter) and now I'm trying to buy within one of MY apps and I can't because I can't figure out the passcode. How annoying. I'm not a developer & crap, so downloading all that jargon to change the codes within the program and everything to reset it aren't my thing. I know that if I restore in iTunes it'll just do the same thing because I've saved it this way now. I never backup to iCloud so I don't really know how it works, but will iCloud save all my music/apps/pictures/notes/TEXTS/contacts, etc? Does it save passcodes? I'm wondering could I do a factory reset completely and then use my iCloud backup to restore it (hopefully without the passcodes). I need all my stuff, I don't have time to write it all down on paper or whatever and then put it back in my phone, I don't want to lose all my pictures and contacts either, but I need to reset it somehow. Please tell me there's a way to do it without losing everything.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Need to reset restrictions passcode - iCloud backup poss.?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Need to reset restrictions passcode - iCloud backup poss.?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
try contact supp

hi, it's understandable how important are those data in memory. did you try calling cus supp?

Collapse -
Answer
iCloud backup must be BEFORE passcode was set
by Pepe7 / June 10, 2013 6:52 AM PDT

Therein lies the rub. I have kids too, so I feel your pain. Next time though, write it down(!)

OTOH, you might be able to-

-Backup to iCloud now

-Create secondary backup w/ iTunes (or, third party software)

-Wipe Device, once you have vital stuff backed up somewhere

-Restore device from iCloud, hopefully in a way that lets you utilize new, passcode free configuration

I would ask @ the apple support forums for things like this. Go here:

https://discussions.apple.com/thread/4558456?start=0&tstart=0

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.