iPhones, iPods, & iPads forum

Question

Need to reset restrictions passcode - iCloud backup poss.?

by tashie! / June 8, 2013 6:55 AM PDT

I need help. I apparently set a passcode to the restrictions (had a few incidents with my daughter) and now I'm trying to buy within one of MY apps and I can't because I can't figure out the passcode. How annoying. I'm not a developer & crap, so downloading all that jargon to change the codes within the program and everything to reset it aren't my thing. I know that if I restore in iTunes it'll just do the same thing because I've saved it this way now. I never backup to iCloud so I don't really know how it works, but will iCloud save all my music/apps/pictures/notes/TEXTS/contacts, etc? Does it save passcodes? I'm wondering could I do a factory reset completely and then use my iCloud backup to restore it (hopefully without the passcodes). I need all my stuff, I don't have time to write it all down on paper or whatever and then put it back in my phone, I don't want to lose all my pictures and contacts either, but I need to reset it somehow. Please tell me there's a way to do it without losing everything.

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All Answers

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Answer
try contact supp

hi, it's understandable how important are those data in memory. did you try calling cus supp?

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Answer
iCloud backup must be BEFORE passcode was set
by Pepe7 / June 10, 2013 6:52 AM PDT

Therein lies the rub. I have kids too, so I feel your pain. Next time though, write it down(!)

OTOH, you might be able to-

-Backup to iCloud now

-Create secondary backup w/ iTunes (or, third party software)

-Wipe Device, once you have vital stuff backed up somewhere

-Restore device from iCloud, hopefully in a way that lets you utilize new, passcode free configuration

I would ask @ the apple support forums for things like this. Go here:

https://discussions.apple.com/thread/4558456?start=0&tstart=0

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