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Question

Need to remove my product

by abubakker_siddique / December 4, 2012 9:47 PM PST

Hi, please remove my product. File Name: Database Function

Remove it as early as possible.
Thanks

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All Answers

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Answer
Is this the title?
by Lee Koo (ADMIN) CNET staff/forum admin / December 10, 2012 2:17 AM PST
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Did this ever get answered?
by DreamSync / September 20, 2014 4:28 PM PDT
In reply to: Is this the title?

I'm trying to take mine down too. Any luck?

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Hello.
by DownloadSupport Download.com staff / September 22, 2014 3:51 AM PDT

Our records show that you submitted a request for removal of your products through our support form on Saturday, September 20. Support coverage is limited on weekends, but we have now removed both of your apps from the site.

Regards,
Jen
Download.com Support

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How do I personally remove a listing?
by elicodeCo / January 12, 2015 12:48 AM PST
In reply to: Hello.

I also wish to remove my product. How do I personally remove it?

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We will take care of this as soon as possible.
by DownloadSupport Download.com staff / January 12, 2015 3:37 AM PST
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I need my product removed asap
by usadrivesafe / January 15, 2015 11:54 PM PST

I need to remove my product immediately. Download.com is giving it away for free...again. I have contacted customer service 3 times but have not received any response. How do I delete my product and close my account?

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Thank you for your patience here.
by DownloadSupport Download.com staff / January 16, 2015 7:13 AM PST

Our normal response time ranges from 24 to 48 business hours, but there can sometimes be delays, depending on the volume of messages we are dealing with. We have hidden your product listing as requested.

Regards,
Jen
Download.com Support

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Free download?
by usadrivesafe / January 18, 2015 2:35 PM PST

Jen,

Thank you for your response. My product was finally published, but as in the past, CNET is allowing the product to be downloaded free of charge. The product is supposed to be purchased prior to download. This is the second time this has happened.

I need to remove my product and delete my CNET account ASAP. Please let me know how to go about doing this.

Thank you

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