Windows 7 forum


Need help with purchase of new Windows 7 copy

by Jark91 / May 22, 2013 3:17 AM PDT


Recently my laptop suddenly stopped working (it wouldn't boot). Took it to a PC shop and the guy told me I needed Windows reinstalled (I was running Vista). He did this for me, but installed 7 (Home Premium) instead. Anyway after a couple of weeks it started asking me for my activation key, and after a little digging on another forum I realised I'd been sold an unlicensed copy of Windows.

So I've got about a week to get a new activation key. My question is: do I need to buy this, at £110...

or can I get away with buying this, at £90?

<div> </div>
Bearing in mind I don't actually need to install anything, just to use the genuine license which is included in the purchase.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Need help with purchase of new Windows 7 copy
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Need help with purchase of new Windows 7 copy
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Why not
by Jimmy Greystone / May 22, 2013 4:01 AM PDT

Why not take it back to the shop, and tell the guy you either want a refund or for him to fix your computer without using pirated software? I'd still call the cops and rat him out to Microsoft, but may as well give him an opportunity to do the right thing in the end.

You have a perfectly good Vista license that you were using before you took your laptop to this guy, so why should you have to pay him for the privilege of having to pay for additional software that he installed without permission?

Collapse -
by Jark91 / May 22, 2013 6:04 AM PDT
In reply to: Why not

Well, taking it back to the shop is not easily done since the shop is over two hours away from where I am now... the petrol it would cost to make the trip would make it hardly worth it considering he only charged £30. I may phone and demand some kind of a refund but I don't think I'll get one!

Either way I like using 7 and would rather continue doing so than going through the hassle of moving all my files across yet again. So really I just want to know which copy I need to buy!

Collapse -
The Correct Version WOULD BE Win7 Home Premium... But.....
by Grif Thomas Forum moderator / May 22, 2013 9:04 AM PDT
In reply to: well... don't really know if the installed version is a legal/correct version of whether it was an illegal/hacked version of Windows.. Unfortunately, there are a few unscrupulous repair shops which install illegal versions and you don't know such until Microsoft Updates installs their program which checks on legitimacy.. When the update checks on validity of the program it can also start throwing the "You need an activation key"..

Although purchasing the Windows 7 Home Premium disc you linked to earlier should work, it might be best to contact Microsoft by phone and you can purchase the license from them. They may or may not require you to purchase the hard copy of the operating system. I believe the contact telephone number is: Windows 7: 1-866-530-6364

It's already possible to download the full Windows 7 Home Premium image from an online site and you can burn the image to a DVD for later use if needed, but you'll still need the license to activate the system. (You can use any image burner tool, such as "Imgburn" or Microsoft provides one in the link below:

Clicking on the links below will immediately open a download link to the legal versions approved by Microsoft:
Windows 7 Home Premium English 32-bit:

Windows 7 Home Premium English 64-bit:

Hope this helps.


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.