This sounds like the classic failed hard drive. But I can't tell from the story so far.
Thanks for your reply R. Proffitt.
1. I put the Samsung Recovery disc in the Samsung RV510 cd rom and boot the computer up.
2. On then screen then it says 'Windows is loading files."
3. Then it says on the screen; "Starting Windows."
4. Then a window comes ups which gives you three options;
1. "Install Windows"
2. "What to know before installing windows"
3. "Repair your computer"
"I thought the Recovery disc would have the Window 7 Drives on them."
Sorry no. While the Recovery disc would have "drivers" it does not contain "Drives".
The messages so far point to a failed Hard Disk Drive. If the machine has an access panel (Uh, it is out of warranty?) then I would unplug the charger, remove the battery and then open the drive access panel to remove the hard drive then slip the hard drive back in (firmly.) Then apply the cover, the battery and then the charger.
Retest to see if the hard disk drive shows up.
If the hard drive shows in the BIOS but not in the Windows Recovery, there is a long shot where the owner had installed Linux. But that's not in your story.
a possibly bad hard drive try the following:
Go to http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000226&fm_seq=394 and scroll about half way down the page and CAREFULLY READ the various recovery options using the laptop's recovery partition which can be accessed by tapping the F4 key when the Samsung logo first appears when booting (print out a copy if necessary).
Next go to http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000224&fm_seq=392 and scroll down about half way and again CAREFULLY READ the various recovery options. They are very similar but each link applies to a different version of the backup and restore software Samsung provides. Choose the one that applies to your own computer.
Now, you are asking about " completely deleted(formatted)" in regard to the hard drive of your system and if you have done that and eradicated the recovery partition this will of course not work. If you haven't, it should work unless the hard drive has actually failed.
Thanks for the information.
I never ever created a system image for our Samsung RV510.
I think the reason I can't install window 7 operating system from our Samsung Recover disc is because our physical hard drive isn't partition into Drive C and Drive D?
How do you format and partition the physical hard drive on a Samsung RV510?
Thanks for all the help! Much appreciated!
I only got one Samsung Window 7 Recover Dvd with the Samsung Rv510 computer? Should I have got more than one Recovery Dvd with the Samsung RV510 computer?
Can I buy a cheap external hard drive which has Drive C and Drive D on it, plug it into the Samsung Rv510 hard drive socket and re-install window 7 operating system onto the exteranl hard drive?
using the F4 key as I indicated to see what happened? If not you should have as we are trying to see JUST WHERE your problem lies. Had it worked your problem would be over and Windows re-installed. Failing to work would have given us other clues with which to work. Whether you created a system image or not is immaterial as SAMSUNG put one on the system in a hidden partition that the F4 key at the proper time indicated in thos links will bring up as long as the hard drive is not totally wiped including the partitions or is actually damaged.
If damaged then you REPLACE the hard drive, run the recovery DVD and are up and running just by following the recovery process prompts.
Given this statement in your ORIGINAL POST - "I took my Samsung RV510 apart and wiped off the window 7 operating system.When
I put in my 'Samsung System Recovery Media' CD that came with the
computer to try and reinstall Windows 7 Home basic operating system when
it comes to the part to load thedrives, it says to me it can't find the drives. What is the problem?" - I am going to ask EXACTLY what you mean by I took my Samsung RV510 apart and wiped off the window 7 operating system.
If you mean you opened the case and did ANYTHING you might want to open the case again and ensure that the hard drive is still connected with no bent pins or loose connections. Firmly re-seat the hard drive and close things up then see if the drive is shown in the BIOS. If it is try the recovery again but if it isn't just replace the drive or take it to a shop for repair.
Hi John ,
Ive read your post tonight and am hoping you will be able to help me .
i have the exact same laptop as you .RV510 windows7 home premium
I went to use my Samsung System Recovery Media CD and it is ruined beyond help .
Would you be able to make me an iso copy of your blue disk please .
I am desperate to get hold of one .
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