I don't want to upset you but there is no such driver for download because the native Windows driver is used. HOWEVER when I see this I often find it's the old issue of Upper and Lower Filters that I get to remove.
There's a Fix It on a Microsoft Web Support page for this procedure. Let's find it.
You bring up a good point. Since Microsoft has had this issue for over a decade, why hasn't a patch come out so folk no longer encounter this issue?
Hi, first timedr on the forum so apologies if I'm poor on the local netiquette.
I've got an All-In-One DP700A7D-S03UK that's no longer recognising its Matshita BD-CMB UJ 160 Blu-Ray drive.
Device Manager reports: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I've searched for a driver download without success which surprised me, and Samsung's website email service failed to recognise my product!
Can anyone advise please? I'm not a very confident registry manipulator so wary of wrecking an expensive machine.