Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/LE40C580J1KXXU
My TV (LE40C580J1KXXU) has suddenly developed a fault whereby it will sometimes work with the remote controls and then all of a sudden will not, in both cases for periods of hours!
I have updated firmware and reset the defaults but the problem persists. In all other ways the TV is performing normally.
It is not a remote control issue as the sky remote works and doesnt work at the same time as the TV remote suggesting the issue is inside the TV.
As the TV is ok other than this i am reluctant to spend vast amounts of money just for the hassle of volume control and swithing the tv on and off, so if anyone has had a similar experience or knows of a solution that would be great!