Samsung forum

Question

my Samsung Tv 46ES7500 not read Movies file !!

by Bader-Rashed / November 11, 2012 6:53 PM PST

hello
ive got Samsung Smart TV 46ES7500

i tried more than more to play movies files ( MKV , FLV ) it gave me " the selected file is not currently supported " in same time i tried to see my photos it can read but movies not !!

can help me please ??

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All Answers

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Answer
Went to this link.
by R. Proffitt Forum moderator / November 11, 2012 11:34 PM PST
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Thank you
by Bader-Rashed / November 12, 2012 4:02 PM PST
In reply to: Went to this link.

Thank you Mr R. Proffitt

AVI is a -> CONTAINER <- and it play without problem !!

In fact my friend he can play it on his smart tv ? but mine not accept it ?

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AVI is a container too.
by R. Proffitt Forum moderator / November 13, 2012 12:40 AM PST
In reply to: Thank you

Some find renaming MKV to AVI to work so go with what works.

I don't want to upset you as you catch up on containers and encoding. I will discuss such but don't want to upset you or sound as if I'm talking down to you.

In the meantime, examine what works with MEDIA INFO (windows pc) and compare such with what does not work.

There is a big issue of content encoding and your consumer doesn't care about this. They just want it to work.
Bob

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thank you
by Bader-Rashed / November 13, 2012 7:03 AM PST

thank you R. Proffitt

am tried to rename it to AVI but stile not work , thank you for trying Happy

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We can do more.
by R. Proffitt Forum moderator / November 13, 2012 7:07 AM PST
In reply to: thank you

Such as transcoding the content to something that works. However there are consumers that want the makers to add more decoding support. I can't help there.

MEDIA INFO is one of the tools I use to investigate encoding that works and what doesn't work.
HANDBRAKE is one of the easier tools to use if you find it can encode for your product.

These are just a few of the free apps I use to fix up videos that don't play.
Bob

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