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My samsung laptop has stopped scrolling

by supermeghna / October 9, 2011 12:27 AM PDT

My laptop has a touchpad with a scroll function along the side. A couple of days ago it stopped working. I have looked at some forum discussions for similar issues but cannot find any solutions/suggestions for a samsung laptop. I have the NP-QX410-S02U model.

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All Answers

Best Answer chosen by supermeghna

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by pgc3 / October 9, 2011 1:12 AM PDT

Does it scroll using and external mouse? Assume you have checked settings in control panel.

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my samsung has stopped scrolling
by supermeghna / October 10, 2011 1:49 AM PDT
In reply to: Scrolling

yes- i had checked all control panel/mouse settings, rebooted, tried function+F12 (scroll lock/unclock) etc.
ended up calling samsung tech support- they helped my re-install the drivers for touchpad- seems like software can get corrupted at times by viruses (in spite of having good anti-virus programs).

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buddy, press fn lock key
by faizanvahevaria / October 5, 2012 9:07 PM PDT

u may have pressed "Fn Lock" key,

it is near to f12 in my samsung laptop.

press it , scrolling will be started.........

if u want to ask something else then add me on facebook,

but please tell me thath u want thelp when u add me on fb

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That scroll along the side is software based.
by R. Proffitt Forum moderator / October 10, 2011 3:26 AM PDT

At least it is not a hardware issue. I think it's the ELAN tab over in Control Panel, Mouse.

There are some that call such BLOATWARE and later learn it can be difficult to reinstall the pad software.

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