Peripherals forum

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My printer won't print anything from the Internet

by Bluffer--2008 / September 28, 2009 4:57 AM PDT

I have an Epson WorkForce 600, which I like very much, but I suddenly have a problem. I can't print anything off of the Internet. I can print normal email and documents that I've saved. I tried to print airline confirmation that came with my email message, and all I got was blank pages that rolled through the printer. I just attempted to print some movie theater info off the Internet, and the same thing happened. I can't find any information in my Epson booklet about this kind of problem. I just downloaded a new driver, but that didn't help. Can someone please help me?

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Printer problems
by Bluffer--2008 / September 28, 2009 10:47 AM PDT

Turns out the problem isn't my printer, it's my browser. Printer works fine with Internet Explorer but not with Firefox. Is there a forum for browsers?

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Let's try...
by Willy / September 28, 2009 9:00 PM PDT
In reply to: Printer problems

Check the Firefox setting and enable/disable what maybe interfering. You can also look into any "add-ons" if you use them as well. If definitely the browser, then delete it and reload it again, but save your favorites for later return. If you like try a "restore point" to to a date before the problem. If that works and later it doesn't, then some update maybe at work here. I exclude any system issues.

FYI- I have Firefox and it works printing whatever I deem necessary. This is going to be one of those problems that someone reports on and us Firefox users point to a fix or you have something unique to you.

tada -----Willy Happy

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Printing problems with Firefox
by Bluffer--2008 / September 29, 2009 1:16 AM PDT
In reply to: Let's try...

Thank you, Willy. It's definitely the browser, so I think I'll uninstall it and try again.

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My solution was easy
by dsolgoo / March 30, 2013 2:01 AM PDT

After reading all the comments everywhere on the net, uninstalling Firefox and reinstalling, nothing worked. (Like you, it worked on IE). Apparently the cause was a MS update. I just right-clicked the printer in the printers and devices folder and removed the printer (with the printer off). Then I turned the printer on. The drivers were automatically installed and voila! Everything worked.

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