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My laptop is no longer recognizing my CD Drive

by hellwig / May 28, 2010 3:08 AM PDT

As of this morning, my Toshiba Satellite A-305 is no longer recognizing my CD Drive. It was working fine yesterday. I bought my computer in June, 2008. What to do?

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Use google to look up upper and lower filters ...
by Edward ODaniel / May 28, 2010 3:12 AM PDT

and try the cure.

if that doesn't solve the problem try BOOTING from the CD Drive with a bootable CD - if that doesn't work you will need to locate a replacement drive. They do not last forever and some die in a few short months - yours has lived for two years.

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CD drive
by Phil Crase / May 28, 2010 11:07 PM PDT

Does the HDWE appear in Control Panel? In Device Manager?

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My laptop is no longer recognizing my CD Drive
by hellwig / May 29, 2010 5:18 AM PDT
In reply to: CD drive

I'm not sure what HDWE means, but the CD Drive does not show up in either My Computer, or Explorer. It does, however, appear in Device Manager with a yellow exclamation point beside it.

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That's what can happen with Code 39
by R. Proffitt Forum moderator / May 29, 2010 6:36 AM PDT

Among a few other codes.

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And CODE 39 in device manager?
by R. Proffitt Forum moderator / May 28, 2010 11:17 PM PDT
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My laptop is no longer recognizing my CD Drive
by hellwig / May 29, 2010 8:44 AM PDT

I think it's Code 10. That's what showed up when I double clicked the yellow exclamation point in Device Manager.

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CODE 10
by R. Proffitt Forum moderator / May 29, 2010 10:20 PM PDT

Often is cured with the fixit by Microsoft.

I wonder if you tried since you didn't tell.
Bob

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My laptop is no longer recognizing my CD Drive
by hellwig / May 30, 2010 11:00 AM PDT
In reply to: CODE 10

U tried it a couple of times, but it didn't work. I think my CD drive must be corrupted, so I think I am going to have to resign myself to buying another CD drive, either internal or external. Thanks to everyone who tried to help me. I really appreciate it.

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CODE 10 and
by R. Proffitt Forum moderator / May 30, 2010 9:29 PM PDT

Usually that fixit by MSFT helps. But sometimes it takes 20 posts for some to get that done so we move from the easy fixes to the hard ones.

To TEST IF THIS DRIVE IS GOOD I boot from any bootable CD. I don't care what bootable CD it is, as the test is simple Does any bootable CD boot up?

If yes, this is a Windows or driver issue.
If no, then the drive is dead or the owner can't do the test.
Bob

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My laptop coputer won't recognize my CD drive
by hellwig / May 31, 2010 4:30 AM PDT
In reply to: CODE 10 and

Please forgive my ignorance, but what exactly is a bootable CD? Is it the CD that you use to boot up your computer when it won't boot by itself?

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To save going aorund and around.
by R. Proffitt Forum moderator / May 31, 2010 8:31 AM PDT
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CD Drive
by cjmi / May 29, 2010 12:02 PM PDT

I had the same problem with my 3+ year-old Dell laptop. I went to Microsoft web site and to the "Fix-It" page. I clicked on "Fix-It" and it took care of the problem. Hope this works for you.

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Problem solved!
by donloftus / September 16, 2013 11:17 AM PDT

Had the same problem. For many months my computer (Compaq/HP laptop CQ62) wouldn't recognize my DVD drive when I inserted and DVD. Computer expert wanted to sell me a new dvd drive (over phone in response to my description of my problem). However, ran across a suggestion on the Internet that this problem may be caused by a dirty laser. Applied the small suction extension from my vacuum cleaner to the laser (the concave little dot like structure that you see when you open you laptop DVD). It's worked fine ever since!! On multiple DVD movies.

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