iPhones, iPods, & iPads forum

Resolved Question

my ipod cannot connect on internet

by vslavkovska / December 15, 2012 11:19 PM PST

I have ipod 1 genaration, and even though my wi-fi settings is corect (I have secured wireless home network), I can not go internet. When I click Safari and type any url (ex: www.google.com) yhe ipod is truing to connect but with out secess.
am I missing something??

Please let me know

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Clarification Request
Has it...
by birdmantd Forum moderator / December 16, 2012 1:12 AM PST

...ever allowed you to connect in the past ??

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yes
by vslavkovska / December 16, 2012 2:52 AM PST
In reply to: Has it...

Hi, yes I was able to connect before. Then did not used the ipod for some time, and now I cannot.

All Answers

Best Answer as chosen by vslavkovska

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Simply reset the network settings on the iOS device
by Pepe7 / December 17, 2012 4:01 AM PST

This is something that typically gets broken with Apple iOS updates. YMMV.

Once you reset the network settings, then try to connect to the same wifi network like it's brand new.

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after reboot - works
by vslavkovska / December 17, 2012 8:45 PM PST

Hi all,
In my case, resetting the network settings (even resetting all settings) did not work. But after rebooting it (you know: press and hold two buttons at the same time for couple of seconds until the apple logo comes out) did the job. It works now.
Thank you all.

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Good to hear it worked
by birdmantd Forum moderator / December 17, 2012 11:44 PM PST
In reply to: after reboot - works

Your experience may help others with the same issue in the future.

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I should have also mentioned...
by Pepe7 / December 18, 2012 3:34 AM PST
In reply to: after reboot - works

...that a reboot is ALWAYS in order.

Glad the issue is now fixed for you Wink

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Answer
Small world.
by R. Proffitt Forum moderator / December 16, 2012 3:01 AM PST

My new Netgear did similar and it was me. I took my own advice about latest router firmware and all seemed well until a few machines and devices had trouble.

Turns out the latest firmware has some issue with iPhones and more. How did I find out? I used google and found others with my router and connection issues. Most of them said to fix it by going back a rev. So I did and now it's all good again.

Your average user may write "I didn't change a thing" but this bug looks to be date/time related so it worked for a time but keep in mind that security can use the date and time so be sure all the clocks are set in all devices. This issue can extend itself to a bug in the router code so it could work for awhile and then fail in some odd way with some devices. And it did for me.
Bob

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