Computer Help forum


my computer wont start after trying to install new memory

by jzita / September 29, 2011 3:42 AM PDT

I recently tried to install new memory on my desktop. I wanted to put in 4g of ram, but found out my gateway system only supports 2g of ram. After I tried to start my system with the new memory, it didn't boot up...just beeped three times. I took out the new memory and reinstalled the old memory and the same thing happened...just three beeps and a black screen. Someone suggested replacing my BIOS battery which I did and still nothing....any ideas what to do next.

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All Answers

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The usual.
by R. Proffitt Forum moderator / September 29, 2011 3:44 AM PDT

The ram is not seated fully, in the wrong slots or not plugged in.

If reseating the RAM fails then we have to think the machine now needs repairs.

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Reseat or change DIMMs
by mcharge / September 29, 2011 9:23 PM PDT

Take your RAM out and put it in again, making sure that you apply firm, even pressure to each stick of RAM.
Depending how many available slots (DIMMs) that your computer has available try a different combination of slots.
Usually there is at least one coloured slot, this (usually) HAS to have RAM installed in it.

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Bio Change
by janken14 / September 30, 2011 10:51 AM PDT

What type of memory card does your computer require? Some of the newer memory cards require you to change change . Consult your owners manual. It should tell you if adding new memory cards will require a bios change.

Also, not all Dimm cards are compatible with all computers. I just replaced mine on my Dell XPS 410. The repair people at my local Staples took my service tag number, contacted Dell, and then provided me with a list of compatible memory cards. Since the technician did not charge me for this service, I ordered the memory cards through Staples.

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by jzita / October 15, 2011 11:26 PM PDT
In reply to: Bio Change

Apparently I was sold the wrong memory (registered vs unregistered) and it did something to my motherboard. I had to replace the motherboard and memory sticks.Now i cannot get sound out of it. It doesn't recognize my sound card....I have two OS on the hard drives and on windows XP the sound is fine....Windows7 nothing....

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by ReviverSoft / October 17, 2011 12:44 AM PDT
In reply to: Fixed

well, try reinstalling the audio driver for your sound card on Win 7.

Hope your new memory sticks (RAM) are working well.

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